Director of Training (Pharmaceutical Sales/Remote)

About the Role

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We serve more than 650 clients, from innovative biotech start-ups to established pharmaceutical companies, and our products, services, and solutions help bring innovative therapies to market and support the patients who depend on them.

Responsibilities

• Design, develop, and implement training materials for current and future products.
• Identify, develop, and implement advanced learning programs focused on clinical acumen, skill development, strategic partnerships, and account management to improve the effectiveness of all field teams.
• Establish learning & development objectives and initiatives that translate strategy into actionable, goal-oriented behaviors of high-performing commercial field teams.
• Support new hires from onboarding through completion of new hire training and ongoing skill development, in collaboration with sales leadership and cross-functional departments.
• Collaborate with leadership to ensure efficient onboarding processes and increase speed to competency.
• Deploy learning programs across onboarding, home study curricula, live/virtual training programs, area/regional meetings, and national sales meetings/POAs.
• Proactively assess knowledge gaps within field teams and address them through training initiatives.
• Evaluate the competency levels of training class participants and provide detailed evaluations and feedback.
• Work with sales management to formulate development plans.
• Ensure all activities and materials comply with internal regulatory and legal requirements.
• Partner with Sales, Medical/Clinical, Legal, Regulatory, and other strategic partners to develop and deliver training.
• Manage LMS (Learning Management System) administrators and distance learning technology for commercial field teams.
• Manage vendor partners from selection through content development and deployment.
• Conduct presentation skills training for speakers in collaboration with medical and commercial teams.
• Participate in research to assist in the development of future training materials.

Qualifications

• Education: Bachelor’s degree required.
• Experience: 3-5 years’ experience in a Sales Training role within the Pharmaceutical or Device industry.
• Preferred Experience:
  • Pharmaceutical/Device industry experience.
  • Delivering training to a variety of audiences in a corporate setting.
  • Selling and/or training experience.
• Skills:
  • Strong classroom presence and ability to convert concepts, skills, and knowledge into a learning context.
  • Fundamental knowledge of adult learning principles.
  • Strong platform, presentation, and facilitation skills.
  • Proficiency in Word, Excel, and PowerPoint.
  • Project management abilities.
  • Aptitude for learning new technical, clinical, and medical product and disease state knowledge.
• Attributes:
  • Willingness to travel and overnight availability.
  • Ability to set goals, meet deadlines, and prioritize tasks.
  • Creativity in generating ideas and finding solutions.
  • Ability to work both independently and in a team.
  • Team spirit and a tendency to help others.
  • Versatility and flexibility.

Our Cultural Beliefs

• Patient Minded: Act with the patient’s best interest in mind.
• Client Delight: Own every client experience and its impact on results.
• Take Action: Be empowered and hold yourself accountable.
• Embrace Diversity: Create an environment of awareness and respect.
• Grow Talent: Own your development and invest in the development of others.
• Win Together: Passionately connect with anyone, anywhere, anytime to achieve results.
• Communication Matters: Speak up to create transparent, thoughtful, and timely dialogue.
• Always Innovate: Be bold and creative in everything you do.

EVERSANA is an Equal Opportunity Employer. We embrace diversity in backgrounds and experiences and are committed to creating an inclusive culture. We provide reasonable accommodations for qualified applicants with disabilities and offer competitive salaries and benefits.