Director of Technology Services & Practice Leadership
The Opportunity
We are a well-established technology consulting and managed services organization serving mid-market clients throughout the Philadelphia region. We are looking for an experienced leader to own our Technology Services practice - its people, operations, client experience, and financial performance. You'll lead approximately 25 professionals while partnering directly with the CEO to scale the business and strengthen our market position. This is an opportunity to lead a successful practice—not fix a struggling one.
Key Responsibilities
Own practice performance, including revenue, gross margin, service quality, and team results.
Translate company strategy into measurable priorities and execution plans.
Improve service offerings and operational effectiveness.
Ensure projects and managed services are delivered on time, on budget, and with exceptional quality.
Oversee resource planning, utilization, delivery governance, and client escalations.
Improve processes, reporting, KPIs, and operational visibility.
Use data to drive better execution, efficiency, and profitability.
Coach, mentor, and develop leaders and technical professionals.
Build a culture of ownership, urgency, continuous improvement, and accountability.
Maintain executive relationships with strategic clients.
Partner with Sales and Account Management to improve retention and identify growth opportunities.
Work closely with the CEO and leadership team on strategy, forecasting, financial performance, and organizational growth.
What You Bring
7-10+ years leading technology services, consulting, or managed services organizations.
Experience managing consulting or project delivery teams.
Strong business, operational, and financial acumen.
Proven ability to improve performance while developing people.
Executive presence with the ability to build trusted client relationships.
Benefits
Competitive base salary ($130,000 - $160,000)
Performance-based incentive plan
Comprehensive benefits package
Professional development opportunities
Long term incentive opportunities
Acknowledgements
If you're looking for another management role, this probably isn't it. If you're looking for the opportunity to build a practice, develop exceptional people, influence strategy, and help shape the future of a growing company, we'd love to talk.