Director of Technology, Automation & AI Solutions

About the role

The Director of Technology, Automation & AI Solutions will lead the development and execution of a comprehensive technology and automation roadmap at Children’s Specialized ABA. This role involves assessing business needs, determining where to build custom solutions, leveraging AI and agentic tools, optimizing existing systems, or procuring external platforms.

Responsibilities

• Own and define a multi-year technology and AI roadmap, aligning business priorities with scalable system and automation solutions
• Evaluate organizational workflows and identify opportunities to:
• Build custom/internal tools
• Deploy automation and agentic AI solutions
• Optimize or replace existing systems
• Sources and implement external platforms
• Create clear decision frameworks for build vs. buy vs. optimize, including cost-benefit analyses and ROI projections
• Design and deploy agentic and AI-enabled solutions that automate workflows and enhance decision-making across departments
• Stay at the forefront of emerging technologies and AI capabilities, rapidly testing and scaling high-impact use cases
• Own the full technology portfolio across departments, including SaaS tools, automation platforms, and internally built solutions
• Analyze and rationalize current tech stack to identify redundancies, gaps, and opportunities for consolidation or enhancement
• Develop and manage budgets across all technology investments, including: Vendor costs, Internal build vs. outsource decisions, Ongoing maintenance and scalability costs
• Lead vendor selection, contract negotiation, and performance management
• Build detailed financial models to inform leadership decisions on major technology investments
• Act as the organization’s solutions architect, connecting systems, data, and workflows into a cohesive ecosystem
• Lead end-to-end solution design—from identifying problems through implementation and adoption
• Partner cross-functionally to map workflows, identify inefficiencies, and implement scalable solutions
• Ensure successful rollout of all systems, including change management, adoption, and measurable impact
• Establish KPIs and dashboards to track performance, utilization, and ROI of all technology investments
• Lead enterprise-wide systems integration and ensure interoperability across platforms
• In M&A scenarios: Assess technology stacks of acquisition targets, Define integration or replacement strategies, Establish scalable infrastructure to support growth, Design systems that support long-term scalability, operational efficiency, and data visibility

Requirements

• A Bachelor's Degree or equivalent experience
• 7+ years of experience in solutions architecture, technology strategy, automation, or operations-focused technology roles
• Strong expertise in:
• AI, automation, and/or agentic solutions
• Build vs. buy decision-making and technology evaluation
• Systems integration and architecture
• Financial modeling and cost analysis of technology investments
• Proven ability to translate business needs into scalable, practical, and cost-effective solutions
• Experience working cross-functionally to drive adoption and operational change
• Exposure to IT security and compliance best practices (not required as primary specialization)

Work Location & Hours

This is a hybrid position, with the primary work location in New Jersey. Locations include Kearny, Newark, Voorhees, Princeton, Clark, Clifford, or Jackson. Core work hours are 8:30am to 5:00pm.

Benefits

• Up to 29 paid days off in your first year (including PTO, sick time, and holidays); earned on an accrual basis, paid time off increases with tenure
• Comprehensive benefits including FREE medical (for employee, buy-up for dependent/partner coverage), voluntary dental, vision, short-term disability, critical illness coverage, and more!
• Free 50k life insurance policy
• Free Employee Assistance Program (EAP)
• 401(k) retirement savings plan
• Company discount program – discounts of amusement parks, memberships, cruises, movie tickets, spas, sports ticks and more.

Pay

The expected salary range for this role is $170,000 - $210,000 annually, with additional performance-based incentive compensation.