Director of Support and Education
About the role
Position Overview The Director of Support and Education leads the MDS Foundation's patient support, caregiver engagement, and educational programming, ensuring the Foundation delivers innovative, high-quality resources that improve the lives of patients, caregivers, and healthcare professionals worldwide. Reporting to the Vice President of Partnerships and Programs, the Director is responsible for the strategy, development, implementation, and continuous improvement of the Foundation's patient and professional education, support services, and community engagement initiatives. This role ensures programs are evidence-based, responsive to the evolving needs of the MDS community, and aligned with the Foundation's broader mission, partnership strategy, and organizational priorities. Serving as the Foundation's leader for patient engagement and education, the Director works closely with patients, caregivers, clinicians, researchers, and industry partners to elevate patient voices, identify unmet needs, and translate real-world insights into impactful programs, educational initiatives, partnership opportunities, and research priorities. The Director will also analyze patient and caregiver feedback, community insights, and program outcomes to identify emerging needs and inform the Foundation's educational strategy, program development, partnership opportunities,