Director of Student Support

Duties And Responsibilities

• Serves as the lead Conduct Officer, investigating complaints, advising parties of their rights, responsibilities, and options; providing formal and informal resolutions; facilitating educational conferences and determining sanctions.
• Captures the hearing panel, confirms the selection of faculty/staff, and conducts comprehensive training for all panel members.
• Provides direct administrative supervision and professional oversight of mental health counseling staff.
• Led the Care Committee, a cross-departmental team and convenes weekly or emergency meetings for immediate risk assessment for students identified as a risk to self, others, or property.
• Coordinates with students and families regarding leaves of absence and safe returns to campus.
• Serves as the primary administrator for conduct and care tracking software (Maxient); maintains accurate disciplinary records, tracking of referred students for care team and composes formal letters regarding serious issues.
• Provides faculty and staff outreach and training.

Essential Functions

• Act as Deputy Title IX Coordinator, collaborating with the Title IX Coordinator and other Deputy Title IX Coordinators to perform investigations and periodic reviews of policies to ensure alignment with federal mandates.
• Aids in the development and coordination of sexual and related misconduct prevention and education for students and staff.
• Reviews all sex offender registrant requests to determine campus eligibility and develops/monitors necessary safety plans.
• Leads the development, management, and refinement of policies across the Student Services division to ensure institutional compliance with state and federal regulations, including support of the student handbooks, establishing behavioral expectations and protocols specific to collegiate athletics.
• Serves as a key liaison and resource for student housing interests and projects assigned by the Vice President of Student Services to support student housing related needs.
• Leverages data analysis to generate actionable intelligence, preparing reports that drive strategic decision-making and targeted interventions for student success.

Qualifications

• Education and Experience Requirements: Bachelor’s degree required. Master’s preferred. Demonstrated understanding of regulations, policies, processes and procedures. Experience in post-secondary education with community college experience preferred. Experience working with Maxient or other reporting software preferred. Experience working with Student Conduct preferred.
• Certifications and Licenses: Must possess a valid driver’s license. Title IX Coordinator certification preferred. Civil Rights Investigator certification preferred.