Director of Strategy & Operations

Responsibilities

• Oversee and drive high-impact, cross-functional projects, ensuring alignment with company strategy and timely execution.
• Collaborate with Product, Go-To-Market (GTM), and Support teams to identify opportunities for operational improvements and implement scalable solutions.
• Develop and monitor Key Performance Indicators (KPIs) to evaluate the success of strategic initiatives and operational processes.
• Lead the creation of project plans, timelines, and resource allocation to ensure successful project delivery.
• Provide strategic recommendations to senior leadership based on data analysis and industry trends.
• Facilitate cross-departmental collaboration, managing stakeholder relationships to drive consensus and outcomes.
• Mentor and guide junior team members in project execution and operational strategy.

Requirements

• Bachelor’s degree in Business, Management, or a related field; MBA or advanced degree strongly preferred.
• 5-10 years of experience in management consulting, with a focus on strategy, operations, or transformation projects.
• Exceptional project management skills, with experience leading large-scale, cross-functional initiatives.
• Strong analytical skills, with expertise in tools like Excel, SQL, or Tableau for strategic analysis and reporting.
• Prioritize influencing and managing senior stakeholders across multiple departments.
• Experience working with Product, GTM, or Support teams in dynamic, high-growth environments.
• Ability to navigate complexity and drive results in ambiguous, fast-paced settings.

Preferred Qualifications

• Experience leading operational or strategic initiatives in tech or startup environments.
• Proficiency with project management tools (e.g., Asana, Jira, or Monday.com).
• Deep understanding of GTM strategies or product development processes.
• Experience in the self-storage and/or insurance industry.