Director of Strategy and Integration | Victoria North LTACH

About the role

The Director of Strategy and Integration directs the referral development efforts of the Physician Navigators and Clinical Navigators. Responsible for oversight of the admission process through direct supervision of the Admissions Manager. Provides supervision and training for facility-based staff who have marketing, case finding and relationship management responsibilities. Implements system and market specific initiatives to support and achieve organizational goals. This is an exempt position. Performs other related duties as assigned.

Responsibilities

• Demonstrates the ability to lead and motivate staff to achieve organizational goals.
• Serves as the primary liaison for referral sources and for physicians.
• Assists in the development of market specific strategies to support strategic plans and goals.
• Monitors daily, weekly, monthly and year-to-date trends and adjusts case finding strategies to maximize staff resources and facilitate patient admissions.
• Conducts needs assessment surveys with key stakeholders to identify service needs and opportunities for program development.
• Develops and coordinates initial and ongoing sales training for Clinical Navigators and Physician Navigators.
• Provides direct and/or indirect supervision, coaching, counseling, and performance appraisal for Clinical Navigators, Physician Navigators and Admissions Manager.
• Directs facility marketing initiatives and referral finding strategies.
• Identifies opportunities for development of new services and program offerings, including new locations.
• Conducts market research to determine program feasibility.

Requirements

• Maintains the highest level of customer service via courtesy, compassion and positive communication.
• Promotes the Mission and Vision of PAM Health within the work environment and the community.
• Respects dignity and confidentiality by adherence to all applicable policies and procedures.
• Works in a manner that promotes safety and follows universal precautions as appropriate for position.

Qualifications

Must possess a baccalaureate degree from an accredited college or university. Minimum of five years progressive experience in healthcare sales/marketing. Previous management experience helpful.

Skills

• Team player with effective coaching and training skills to lead and motivate staff.
• Strong interpersonal skills; proven relationship management skills with physicians, staff and referral sources.
• Good written and verbal communication skills, with experience utilizing MS Word, MS Excel and PowerPoint software programs.
• Effective decision-making skills; ability to understand and produce usable data for marketing response to community needs.
• Aptitude to learn and understand PAM Health’s service offerings, programs and data management tools for positioning system services.

Benefits

• Patient-Centric Focus: Join a hospital dedicated to delivering exceptional patient care and achieving the highest levels of patient satisfaction.
• Career advancement: Unlock opportunities for professional growth through our Education Advancement Program.
• Competitive compensation: Explore our rates and take advantage of a comprehensive benefits package.
• Medical Benefits: EPO/HDHP/HSA options; including prescription coverage, RX ‘n go, and Teladoc.
• Comprehensive dental and vision.
• Employee Assistance Program, including counseling, legal, and financial services.
• Flexible spending (FSA) and health savings (HAS) accounts.
• Life and Disability insurance benefits.
• Education/In-Service Opportunities including continuing education and tuition services.
• Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options.
• Personal Travel Discounts.
• 401(k) plans and discretionary employer match.
• Generous Paid Benefit Time.