Director of Strategy and Integration | Thousand Oaks

Patient-Centric Focus

Patient-Centric Focus: Join a hospital dedicated to delivering exceptional patient care and achieving the highest levels of patient satisfaction.

Career advancement: Unlock opportunities for professional growth through our Education Advancement Program

Competitive compensation: Explore our rates and take advantage of a comprehensive benefits package.

Medical Benefits: EPO/HDHP/HSA options; including prescription coverage, RX ‘n go, and Teladoc

Comprehensive dental and vision

Employee Assistance Program, including counseling, legal, and financial services

Flexible spending (FSA) and health savings (HAS) accounts

Life and Disability insurance benefits

Education/In-Service Opportunities including continuing education and tuition services

Supplemental benefits: Accident, critical illness, cancer, pet, and identity theft protection insurance options

Personal Travel Discounts

401(k) plans and discretionary employer match

Generous Paid Benefit Time

Marketing

Demonstrates the ability to lead and motivate staff (Clinical Navigators, Physician Navigators & Admissions Manager) to achieve organizational goals.

Serves as the primary liaison for referral sources and for physicians. Assists in the development of market specific strategies to support strategic plans and goals.

Maintains the highest level of customer service via courtesy, compassion and positive communication.

Promotes the Mission and Vision of PAM Health within the work environment and the community.

Respects dignity and confidentiality by adherence to all applicable policies and procedures.

Facility Marketing

Directs facility marketing initiatives and referral finding strategies.

Works collaboratively with Admissions to facilitate the referral process.

Assists in providing options to referral sources for all denials.

Affirms all processes are followed according to plan and reports are filed in a timely manner.

Trains staffs to be effective in presentation, tours, and community outreach as needs are identified.

Communicates continually with management about marketing-related needs and activities.

Program/Product Development

Identifies opportunities for development of new services and program offerings, including new locations.

Conducts market research to determine program feasibility.

Understands basic business principles (e.g., profit/loss, cost benefit, general finance, and return on investment).

Assists with feasibility studies and program development activities as requested.

Identifies and implements marketing and staff education strategies and plans for approved new programs.

Affords feedback on Upshot.

Documents feedback on Upshot.

Leadership

Inclusiveness: Promotes cooperation, fairness and equity; shows respect for people and their differences; works to understand perspectives of others; demonstrates empathy; brings out the best in others and in his/her team.

Managing Staff: Coaches, evaluates, develops, and inspires staff. Sets expectations. Recognizes achievements. Effectively manages conflict. Aligns dept. goals with company goals. Provides feedback, group leadership. Delegates appropriately. Evaluations completed on time.

Stewardship and Resource Management: Demonstrates accountability and sound judgment in managing company resources. Appropriate understanding of confidentiality and company values. Adheres to and supports company policies, procedures and safety guidelines.

Problem-Solving: Identifies problems, involves others in seeking solutions. Conducts appropriate analysis. Searches for best solutions. Effectively and efficiently implements appropriate response to correct problem. Responds promptly and effectively to new challenges.

Decision-Making: Makes clear, consistent decisions. Acts with integrity in all decisions. Distinguishes relevant from irrelevant information. Makes timely, appropriate decisions.

Strategic Planning and Organizing: Understands company vision and aligns priorities accordingly. Measures outcomes. Uses feedback to redirect as required. Evaluates alternatives. Appropriately organizes complex issues to desirable resolution.

Communication: Connects with peers, subordinate employees and all customers. Actively listens. Clearly and effectively shares information. Demonstrates effective oral and written communication skills. Negotiates effectively.

Quality Improvement: Strives for efficient, effective, high quality performance in self and the department. Delivers timely and accurate results. Resilient when responding to matters that are challenging. Takes initiative to make improvements.

Leadership: Motivates others. Accepts responsibility. Maintains high morale in department. Develops trust and credibility. Expects honest and ethical behavior of self and staff.

Teamwork: Encourages cooperation and collaboration. Builds effective teams. Works in partnership with others. Is flexible. Responsive to the needs of others.

Development: Maintains up-to-date skills through involvement with professional organizations or continuing education.