Director of Strategic Finance & Business Partnering – Operations

About the role

This role serves as a catalyst for transforming Operations Finance into a modern, insight-driven function—elevating how financial planning, forecasting, and performance management support decision-making. The Director partners with Operations, Workforce Planning, and Finance leadership to connect workforce models to financial outcomes, enabling more accurate forecasts, faster insights, and stronger alignment to business strategy. This role moves beyond traditional reporting to focus on decision enablement, financial structuring, and team leadership, while driving modernization across Operations Finance.

Responsibilities

• Intelligent Forecasting & Workforce Model Integration
  • Design driver-based forecasting models that connect workforce planning to financial outcomes
  • Identify and implement opportunities to automate and operationalize workforce-to-financial model integration
  • Develop scalable forecasting approaches that improve speed, accuracy, and transparency
  • Proactively identify trends, risks, and opportunities using data
• Finance Modernization / Transformation
  • Lead the roadmap to modernize forecasting, reporting, and analytics
  • Standardize and streamline workflows to reduce manual effort and improve consistency
  • Strengthen integration between financial and workforce planning models
• Strategic Partnership & Financial Structuring
  • Serve as a strategic advisor to Operations leadership, shaping decisions with clear financial insights
  • Translate operational activity and workforce drivers into structured financial models and decision frameworks
  • Provide forward-looking insights, shifting from retrospective reporting to proactive decision support
  • Translate workforce updates/changes into clear financial insights. Own a proactive process to communicate forecast impacts to Business Segment CFOs ahead of or in line with forecast cycles
• Team Leadership & Development
  • Lead, coach, and develop a high-performing finance team
  • Build capability in workforce analytics, financial modeling, and business partnership
  • Establish clear expectations around ownership, accountability, and strategic thinking
  • Foster a culture of continuous improvement and engagement
• Finance Operating Model
  • Partner with Technology Finance to streamline, standardize, and centralize reporting
  • Align financial structures and reporting frameworks across teams to improve the quality, consistency, and usability of reporting for Operations leadership, while reducing duplication and enabling a more scalable finance operating model
• Core FP&A Foundations
  • Lead development of Operating Plan, forecasts, and monthly results
  • Own financial reporting, variance analysis, and executive commentary
  • Partner with Workforce Planning / HR on staffing assumptions and financial impact
  • Ensure accuracy, transparency, and consistency of financial information

Qualifications

• Bachelor's degree in Finance or Accounting required; MBA or CPA preferred
• 10+ years of experience in FP&A, analytics, or decision support (insurance/financial services preferred)
• Proven track record of leading and developing high-performing teams, including building capabilities in analytics, financial modeling, and business partnership
• Strong experience with data and analytics tools (Power BI, Tableau, SQL, Python)
• Experience driving automation and process improvement initiatives (tightened + outcome-focused)
• Strong communication skills with ability to influence senior leaders
• High attention to detail with strong financial control mindset
• Advanced Excel skills; familiarity with TM1 preferred

Pay

The annualized base pay range for this role is $135,600 - $203,400.

This role has a Hybrid work arrangement, with the expectation of working in the office (Hartford, CT) 3 days a week (Tuesday through Thursday).