Director of Social Services for Workforce Development Center

Position Overview

For over 50 years, the Y has provided workforce development support, mainly focusing on youth and young adults in our community. The Y's Workforce Development Center's goal is to provide opportunities for adults of all ages, including low-income individuals, to be trained and licensed in well-paying jobs. With the new Federal changes impacting the work requirements related to SNAP/Medicaid, the Y's Workforce Development Center focuses on free healthcare certificate training and career readiness supports for our community.

Job Responsibilities

• Conduct assessments of clients' Supplemental Nutrition Assistance Program (SNAP) needs related to work eligibility, skills, develop individualized service plans, and provide coaching and support throughout the training and job search process; refer to external resources/services.
• Maintain a caseload of clients enrolled in the center and in sector-based training.
• Assist in planning and facilitating orientation for new clients.
• Experience and sensitivity working with various cultures, individuals with diverse backgrounds, and low-income socioeconomic conditions.
• Assess the needs and strengths of clients to assist in employment goals, including and objectives.
• Assist with job readiness training, job placement, and retention services.
• Establish and maintain relationships with local service providers, including mental health providers, government agencies, and other related community-based services, as needed.
• Ensure timely record-keeping in the client tracking system/database; document activity and reports.
• Provide crisis intervention and mediation as necessary.
• Assist with special projects as assigned, including Summer Youth Employment Program (SYEP) assistance.
• Maintain strict program confidentiality and integrity.
• Assist in verifying the satisfactory placement of clients with employers and obtain some form of employment verification.

Qualifications/Required Knowledge, Skills, And Abilities

• MSW required.
• Related experience in the mental health field, substance abuse, or with homeless individuals is strongly preferred.
• Must have excellent time management skills, be flexible, be a team player, be open to feedback, be creative, and have excellent organizational skills.
• Excellent assessment and written and verbal communication skills are required.
• Computer literacy is required.
• Knowledge of the workforce, social service agencies/including Federal assistance benefits, and community services is required.
• Must be willing to work evenings.

Compensation & Benefits

• Compensation range of $75,000-$80,000.
• Generous Paid Time Off (PTO) and competitive benefits package: Health Insurance; Retirement Plan, Optional 403b Plan, Life Insurance, Flexible Spending Account, Commuter Benefit Plan, and Y Fitness Center Membership.

About YM&YWHA Of Washington Heights & Inwood

Established in 1917, the YM & YWHA of Washington Heights and Inwood (the “Y”) is a not-for-profit Jewish Community Center that welcomes people of all backgrounds and beliefs. We offer a wide range of educational, recreational, and social service programs to enhance the quality of life of our clients. From top-notch early childhood education and youth development programs to innovative older adult services, there’s always something for everyone at the Y!