Director of Social Services

Responsibilities

• Provide leadership and oversight of social services programs to support the emotional, psychosocial, and practical needs of residents and their families.
• Ensure services are delivered in accordance with all applicable federal, state, and facility regulations, guidelines, and standards of care.
• Collaborate with interdisciplinary teams to support resident-centered care planning and ensure holistic support for residents’ well-being.
• Provide compassionate counseling, support, and advocacy for residents and families during admission, care transitions, and end-of-life planning.
• Serve as a key liaison between residents, families, staff, and external agencies to ensure effective communication and coordinated care.
• Aid in addressing resident concerns, behavioral challenges, and psychosocial needs with empathy and professionalism.
• Assist with discharge planning, resource coordination, and community referrals to support smooth transitions of care.
• Maintain accurate documentation and records in compliance with regulatory requirements and facility policies.

Qualifications

• Bachelor’s degree required; Master’s degree strongly preferred.
• Current LSW/CSW licensure required.
• Experience as a social worker in a healthcare setting is required.
• Experience in a nursing home or rehabilitation center strongly preferred.
• Strong knowledge of regulations, standards, and guidelines governing nursing care facilities.
• Excellent communication skills with the ability to interact effectively and compassionately with residents, families, staff, and external agencies.
• Ability to balance strong advocacy with empathy, professionalism, and emotional support.

Benefits

• Tuition reimbursement
• Employee referral bonus
• Health, vision, and dental benefits
• 401(k) with match
• Company-sponsored life insurance
• Employee assistance program (EAP) resources