Director of Security & Risk (Caesars New Orleans)

Responsibilities

• Oversees safeguarding of assets transported to and from Casino Tables, Slots and Cashier departments.
• Enforces Project 21 and Emergency Management programs.
• Safeguards the physical safety of patrons and employees and protects property from illegal activity.
• Detains individuals for probable cause and notifies law enforcement or State authorities.
• Records unusual occurrences and assigns Security personnel accordingly.
• Oversees vehicle damage/theft complaints with the Risk Management Department.
• Formulates and administers operational and budget procedures for the department.
• Trains and oversees the safety and service responsibilities of assigned areas.
• Implements an energy conservation and awareness program.
• Develops and applies Preventive Maintenance programs for all equipment.
• Cross-trains managerial/supervisory staff in all phases of operations.
• Tracks utility and operational costs.
• Supports Consultants & Contract Services and manages construction projects.
• Coordinates maintenance of property vehicles with Transportation.
• Maintains operational control over staff.
• Ensures staff behavior and appearance comply with established policy.
• Handles guests’ problems/complaints effectively and courteously.
• Acts as a role model and encourages others to do the same.
• Maintains attendance guidelines and adheres to regulatory, departmental, and company policies.

Qualifications

• College degree in law enforcement or related field preferred.
• Three years supervisory or command experience in law enforcement or security area required.
• Investigative and communication skills essential.
• Knowledge of gaming regulations and company internal controls preferred.
• Valid Louisiana Driver’s license required.
• Able to lift up to 25 pounds and carry up to 25 pounds.
• Able to bend, reach, kneel, twist, grip items, stoop, bend, jump, twist, crouch, grip and carry heavy loads, run on level surfaces, and up and down stairs.
• Able to listen, solve problems, negotiate, use collaboration skills, give oral and written instructions, work at a fast pace, and in stressful situations.
• Able to read, write, speak, and understand English.
• Able to respond to visual and aural cues.