Director of Sales Operations - DFW preferred and/or Remote

Primary Responsibilities

• Serve as a senior liaison between 1099 Field Leadership and the corporate office, ensuring field perspectives are represented in enterprise decision-making
• Identify systemic barriers to field success and lead cross-functional efforts to design and implement solutions
• Address complex, non-routine issues that require advanced judgment, influence, and coordination across multiple business units
• Proactively surface trends, risks, and opportunities impacting the field force and recommend strategic actions
• Lead high-priority, enterprise-level initiatives that directly enable agent productivity, selling effectiveness, and operational readiness
• Translate corporate strategies, programs, and changes into clear, field-ready execution models
• Partner with Sales, Compliance, Operations, Technology, Finance, and Marketing teams to ensure initiatives are practical, scalable, and adopted by the field
• Establish success metrics and feedback loops to assess impact and continuously improve outcomes
• Build strong, trust-based relationships with senior 1099 Field Leaders across markets
• Act as a credible advisor to field leadership on enterprise priorities, constraints, and opportunities
• Ensure consistent, two-way communication between the field and corporate teams, reducing friction and misalignment
• Support change management efforts by anticipating field impacts and mitigating disruption

Required Qualifications

• 10+ years of progressive leadership experience within health insurance, Medicare, life, supplemental benefits, or a related industry
• Deep experience working with or supporting 1099 field organizations
• Demonstrated ability to solve complex, ambiguous problems across organizational boundaries
• Proven success leading enterprise initiatives without direct authority
• Proven solid executive communication, influence, and stakeholder management skills
• Proven high level of business acumen, judgment, and organizational savvy
• Proven clean compliance and regulatory history
• Compliance with all UHG employee policies

Preferred Qualifications

• Experience in field enablement, sales operations, strategy, or enterprise program leadership
• Proven background in large, distributed sales or advisory organizations
• Proven change management or transformation experience in a regulated environment