Director of Sales - Greensboro/Winston Salem

About the role

The Director of Sales is responsible for leading, assisting, and managing a team of sales professionals to exceed the annual sales budget in our designated Sales Territory. This position oversees day-to-day sales efforts, including hiring, training, and managing sales team members while ensuring compliance with legal practices and human resources policies.

Responsibilities

• Sales management
  • Lead the sales team to meet or exceed CWFS sales goals
  • Local field travel with all sales personnel
  • Enforce and understand CRM best practices and protocols
  • Review and approve all commission reports prior to submission to COO/Owner
• Driving Revenue
  • Monitor the status of deals in the 30-60-90 day pipeline
  • Act as backup to Sales Executive during PTO or territory vacancies
  • Review and approve bids for Janitorial Services contracts, including National Accounts opportunities
  • Participate in relevant associations and networking opportunities
  • Review all new account paperwork submitted by Sales Executives
  • Review all appointments set by Business Development Specialists and Sales Executives
• Leadership and Strategy
  • Develop and manage a CWFS Sales Playbook
  • Assist in the development of the annual budget and manage annual sales projections
  • Maintain a one-page business plan for the Sales department
  • Serve as a key member of the company leadership team
  • Ensure compliance with all legal and CWFS best practices, as well as company policies
• Working Cross-Functionally
  • Manage new start obligations with the Operations team
  • Drive sales deals to fruition by participating in sales calls and contacting key clients
  • Collaborate with the Director of Operations and President/Owner for smooth new starts and account transitions
  • Support sales personnel in securing client commitments for firm start dates and executing agreements
  • Work with internal sales support/marketing to execute email campaigns and other marketing efforts
  • Assist Operations with pricing existing accounts for additional Janitorial Service contracts
• Hiring and Employee Development
  • Maintain an active bench of Sales Executive and Business Development Specialist candidates
  • Drive and manage training content for all sales roles
  • Oversee hiring, retention, and development of Sales Executives, Sales Development Representatives, and other sales personnel
  • Provide hands-on prospecting training and support in the field and by phone
  • Attend job fairs and participate in grassroots hiring efforts
  • Conduct weekly one-on-ones and weekly sales meetings
  • Prepare and conduct performance reviews for direct reports
  • Manage all sales-related month-end reports and scorecards

Requirements

• Knowledge and Experience
  • Demonstrated experience in business-to-business sales and sales management with a proven track record of success building a high-performing sales team
  • Bachelor’s Degree in Business, Marketing, Sales, or related field preferred
• Skills and Abilities
  • Ability to manage a team and foster a culture that drives activity and results through outbound prospecting
  • Excellent judgment, professional demeanor, and ability to handle confidential materials
  • Strong planning, organization, and prioritization skills to meet deadlines
  • Fluency in English (speaking, writing, and reading)
  • Proficiency in basic arithmetic (addition, subtraction, multiplication, division) and calculations (rate, ratio, percent, margin)
  • Ability to conduct crucial conversations with employees and customers
  • Willingness to give and receive constructive criticism
  • Ability to work well with diverse personalities in a fast-paced environment involving varied tasks and technologies
  • Professional presentation and excellent written and verbal communication skills

Benefits

• Competitive compensation and benefits package
• Medical, dental, and vision insurance
• 401K retirement plan
• Paid time off (PTO) and holidays
• Car and phone allowances

Pay

On-target earnings (OTE) for the first year: $150,000