Director of Safety & Security

The Role

The Director of Safety & Security is the network leader responsible for enterprise-wide Environmental Health & Safety (EHS), physical security, loss prevention, hazardous materials compliance, and operational risk strategy at Cart.com. This leader defines the long-term vision, governance framework, and risk posture of the company across fulfillment centers, corporate offices, and emerging operational verticals. This role serves as the company’s most senior authority on workplace safety, security, and regulatory compliance and partners closely with the Chief Logistics Officer, Legal, Human Resources, Quality, Operations, Facilities, and Executive Leadership.

What You’ll Do

• Define and execute Cart.com’s multi-year enterprise safety and security roadmap
• Establish governance frameworks across EHS, security, loss prevention, and hazmat
• Align safety strategy with business growth, new site launches, and new client verticals
• Serve as executive advisor on operational risk and regulatory exposure
• Report risk posture and performance to executive leadership
• Lead Cart.com’s enterprise Safety & Security functions
• Design field-level and corporate safety team structure aligned to growth plans
• Select and manage external security, compliance, and audit partners
• Operational Safety & Fulfillment Network Oversight
• Standardize safety frameworks across all fulfillment centers
• Ensure OSHA, DOT, EPA, and state regulatory compliance
• Drive leading-indicator performance programs that reduce incidents before they occur
• Oversee enterprise incident investigation standards and systemic corrective action programs
• Support greenfield launches, M&A integrations, and operational expansions
• Security & Loss Prevention
• Establish enterprise security standards, shrink reduction strategy, and physical risk mitigation frameworks
• Oversee crisis management, emergency preparedness, and business continuity planning
• Develop investigation and escalation standards
• Modernize surveillance, access control, and vulnerability assessment programs
• HazMat & Regulated Operations
• Lead hazardous materials governance across storage, handling, and transportation
• Ensure compliance with DOT hazmat regulations and OSHA HazCom standards
• Partner with commercial teams to safely enable new regulated client capabilities
• Culture & Risk Ownership
• Embed safety accountability into operational KPIs and leadership expectations
• Develop training frameworks that scale across distributed teams
• Champion psychological safety alongside physical safety

Who You Are

• A strategic builder who is also hands on to see success through completion
• Thrives in high-growth environments
• Comfortable operating at executive altitude while staying connected to site realities
• Data-driven, structured, and systems-oriented
• Calm, decisive, and trusted during high-risk situations
• Able to influence executive peers and field operators alike
• Passionate about protecting people without slowing innovation