Director of Risk Management

About the role

The Risk Management Specialist IV, Director of Risk Management, performs highly complex (senior-level) work developing, coordinating, implementing and evaluating a multi-faceted risk management program at a State Hospital (SH). Key responsibilities include:

Responsibilities

• Develops, implements, and reviews facility policies, programs, guidelines, and procedures in compliance with all applicable federal, state and local laws and regulations or Joint Commission standards related to risk management, safety, emergency preparedness, and workers compensation.
• Coordinates activities to ensure compliance with Life Safety Codes, Fire Marshall inspections, and the State Office of Risk Management.
• Conducts various environmental and safety inspections of facility operations, reviews environmental and safety audits performed by others, and communicates with facility administration and division / department heads regarding Life Safety Code/State Fire Marshall violations.
• Develops and maintains an organized system for facility reporting and compliance with law, agency policies and programs, agency rules and directives, federal and state regulations and other external standards pertaining to the provision of services in a State Hospital.
• Coordinates continuous improvement activities and establishes improvement programs, goals, and objectives. Evaluates progress toward mitigating and minimizing risk.
• Responsible for the daily routine security surveillance of the facility, coordinating activities in areas such as the camera monitoring rooms, and facility entrance and egress points. Directs and coordinates the collection of information following accidents, including the submission of accident reports.
• Supervises the work of staff assigned to the department such as security officers, safety officers, the worker compensation coordinator/risk management specialist, and administrative support staff. Hires, trains, and promotes personal and professional growth of the employees within the department so that a competent workforce is maintained.
• Develops and coordinates plans of correction/improvement to improve security and decrease risk. In consultation with facility administration, coordinates facility response to issues identified by surveys and inspections pertaining to the provision of services in State Hospital and other external quality improvement initiatives pertaining to safety/environmental issues.
• Develops and implements an effective Risk Management/Safety educational program, including new employee training and periodic updates as necessary, for facility employees and contractors. Creates, implements, evaluates and edits Emergency/ Disaster Preparedness training based upon the Emergency/ Disaster Preparedness Plan. Develops and presents emergency management and disaster preparedness training to new and tenured employees.
• Directs, coordinates and conducts various emergency drills/exercises. Reviews reports on drills performed by others. Assesses the effectiveness of staff performance and communicates results to facility administration and division / department heads. Coordinates facility’s emergency/disaster preparedness exercise program including conducting table-top exercises, fire drills, facility evacuation drills and Incident Command System trainings and maintains a log of preparedness exercises.
• Serves as chairperson of the employee Accident Review Board. Serves as a member of select committees as a representative of the risk management program, such as Safety Committee, Incident Management Review Team (IMRT), Quality Improvement/Quality Assurance (QA/QI) Council, and Emergency Management Team.
• During an emergency/disaster, maintains an active physical presence, coordinates with the assigned incident commander to provide expertise, consultation and technical assistance in implementing the plan. Following the incident, analyzes the plan implementation strengths and weaknesses, generates an after-action report, identifies trends and provides recommendations, based upon subject matter expertise, to mitigate exposure to damage caused by future emergencies/disasters.

Requirements

Must have a Bachelor's degree in a relevant field, or equivalent combination of education and experience. Must have at least 5 years of progressively responsible experience in risk management, safety, and emergency preparedness. Must have a valid driver's license and reliable transportation. Must be able to pass a background check and drug screening.

Qualifications

Must have a valid driver's license and reliable transportation. Must be able to pass a background check and drug screening.

Skills

Knowledge of worker compensation and safety program management and of risk management concepts and techniques. Knowledge of laws, agency policies and programs, agency rules, federal and state regulations and other external standards pertaining to the provision of services in a State Hospital. Knowledge of local, state, and federal laws related to emergency preparedness, Life Safety Code, National Fire Protection Association (NFPA) and other standards guiding safety requirements for residential facilities. Knowledge of emergency procedures and emergency equipment. Ability to direct and coordinate risk management and safety programs and conduct daily routine security surveillance. Ability to analyze developing potential emergency/disasters (such as severe weather threat, chemical spills, large scale infrastructure failure) that could impact facility operations and mitigate possible facility risk. Skills in identifying measures or indicators of program performance. Skill in Microsoft applications and knowledge of personal computers. Ability to make independent and sound technical judgments. Ability to work in a team environment. Ability to coordinate table-top exercises, to create classroom training, and to tailor training to a wide variety of audiences and needs. Ability to organize workload and set priorities. Ability to gather, assemble, correlate, and analyze facts and devise solutions. Ability to effectively communicate technical information in an understandable way, both orally and in writing, to small and large groups. Ability to define problems, collect data, establish facts, conduct a root cause analysis, and draw valid conclusions. Ability to evaluate policies and procedures. Ability to maintain flexibility in work hours, which may require overtime or extended hours. Ability to provide remote coaching and advisory services to multiple entities. Ability to respond to emergency situations and provide guidance, direction and reassurance to others. Skill in problem solving and solutions.

Benefits

Comprehensive benefits package including 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Pay

$4,801.16 - $7,761.50 monthly

Schedule

Day Shift