Director of Risk Management

Key Responsibilities

• Develop and execute the organization's enterprise risk management strategy to identify, assess, monitor, and mitigate operational, financial, legal, and strategic risks.
• Establish risk management policies, procedures, and best practices that align with corporate objectives and regulatory requirements.
• Partner with executive leadership to evaluate emerging risks and develop proactive mitigation strategies.
• Lead enterprise-wide risk reporting and provide recommendations to senior leadership regarding risk exposure and control measures.
• Monitor trends and industry developments that may impact the Company’s risk profile.
• Direct the administration of all corporate insurance programs, including workers' compensation, auto liability, general liability, property, umbrella, cargo, and other coverages.
• Manage relationships with insurance carriers, brokers, third-party administrators, and other risk management service providers.
• Project manage annual insurance renewals and ensure accurate and timely data submission to brokers.
• Analyze insurance program performance and recommend adjustments to optimize coverage and control costs.
• Support contract review processes by evaluating insurance requirements and risk transfer provisions.
• Oversee the administration and resolution of workers' compensation, auto liability, general liability, and property claims.
• Oversee the third-party administrator program and overall department processes.
• Review significant claims exposures and develop strategies to reduce financial impact and operational disruption.
• Drive initiatives that improve claim outcomes, reduce frequency and severity, and support alternative return-to-work programs.
• Serve as the executive owner and primary business leader for the Origami Risk platform across the organization.
• Collaborate with internal stakeholders and external partners to maximize platform functionality and business value.
• Identify opportunities for automation, process improvement, and enhanced utilization of Origami Risk capabilities.
• Lead system enhancements, upgrades, implementations, and integration initiatives related to claims and risk management operations.
• Ensure accurate and timely reporting of risk, claims, and loss data to support strategic decision-making.
• Analyze claims trends, loss experience, insurance costs, and operational risk indicators.
• Utilize data analytics to identify root causes of losses and opportunities for continuous improvement.
• Establish key performance indicators and benchmarks to measure program effectiveness.
• Provide actionable recommendations based on risk and claims data analysis.
• Ensure compliance with applicable federal, state, provincial, and local regulations related to risk management, insurance, and claims administration.
• Maintain documentation and reporting necessary to support audits, regulatory inquiries, and insurance requirements.
• Partner with Legal, Safety, and Human Resources teams on compliance-related initiatives and risk mitigation strategies.
• Support litigation management efforts and coordinate with legal counsel as necessary.
• Provide exceptional, simple process improvements to streamline tasks for the Risk team.
• Provide leadership, coaching, and development to risk management personnel and support teams.
• Influence organizational decision-making by providing expert guidance on risk-related matters.
• Promote a culture of accountability, proactive risk management, and continuous improvement throughout the organization.

Qualifications

• Bachelor's degree in Risk Management, Business Administration, Finance, Insurance, Occupational Safety, or a related field.
• 8+ years of progressive risk management, insurance, claims administration, or related experience.
• 5+ years of leadership experience managing risk management programs and initiatives.
• Extensive experience managing workers' compensation, liability, and property insurance programs.
• Demonstrated experience utilizing Origami Risk or similar enterprise risk management and claims management platforms.
• Strong knowledge of insurance principles, claims administration, risk financing, and loss prevention strategies.
• Experience working with third-party administrators, insurance carriers, brokers, and legal counsel.
• Strong analytical, problem-solving, and strategic planning skills.
• Excellent communication, presentation, and relationship management abilities.
• Proficiency with Microsoft Office Suite, reporting tools, and data analytics platforms.