Director of Revenue Cycle Management
About the role
The Director of Revenue Cycle Management (RCM) oversees all aspects of the revenue cycle process, including claims management, authorization workflows, and document management. The role is responsible for building and leading a high-performing team that prioritizes a customer-centric approach to revenue cycle operations, ensuring both strategic and financial success.
What You’ll Do
Leverage strategic initiatives to optimize revenue cycle operations, ensure regulatory compliance, and foster a collaborative team culture.
Lead, mentor, and develop a high-performing revenue cycle team, establishing systems for performance management, accountability, and continuous improvement.
Oversee end-to-end revenue cycle functions including billing, coding, claims processing, collections, and payer relations, tracking key performance metrics and implementing data-driven process improvements.
Manage payer relationships to maximize reimbursement and minimize denials.
Oversee held claims resolution, denial follow-ups, and authorization workflows in coordination with Clinical, Scheduling, and Medical Records teams, ensuring compliance with Medicare, Medicaid, state-specific regulations, and HIPAA requirements.
Conduct revenue cycle investigations to resolve operational barriers and manage aged accounts.
What We’re Looking For
Bachelor’s degree required.
Minimum 10 years of revenue cycle experience (fertility healthcare billing preferred), with at least 3 years in a director-level role overseeing a large remote, in-house, and offshore team.
Strong knowledge of billing and EMR systems, operating dashboards, medical terminology, payer regulations, and financial analysis within the fertility industry.
Proven people leader with experience developing billing teams and building inclusive, high-performing cultures.
Schedule
This is a fully remote, full-time position. Core hours are Monday through Friday, 8:00 AM–4:00 PM EST.
Benefits
We offer a competitive salary of $130,000–$160,000 annually plus bonus eligibility, comprehensive benefits, and a collaborative team environment where your leadership will shape the future of our revenue cycle operations.