Director of Quality Systems

Key Responsibilities

• Manage the Quality team
• Establish a company-wide culture of quality through data-driven decision making
• Build a Quality Management System (QMS) for defense-grade steel forgings, ensuring ISO 9001 compliance
• Lead audits and enforce standards to maintain top-quality, battle-ready products
• Use RCCA methodologies (8D, 5-Why) to eliminate defects and non-conformances
• Apply Statistical Process Control (SPC) and statistical tools (Minitab, Excel) to maintain process consistency
• Utilize metallurgy expertise to verify that steel meets defense specifications
• Drive lean and Six Sigma initiatives to reduce waste and improve quality
• Serve as the main quality point of contact for customers and suppliers
• Oversee four shift supervisors and multiple quality technicians across four shifts

Required Qualifications

• Education: Bachelor’s degree in Quality Systems, Reliability Engineering, Applied Statistics, Industrial Engineering, Metallurgy, or Materials Science
• Experience: 7-10+ years in quality management; experience building ISO 9001/AS9100 systems; background in defense, ammunition, aerospace, or complex manufacturing/assembly environments is a plus
• Technical Skills: Proficiency with RCCA tools; SPC statistics (Minitab); experience with R-Shiny
• Leadership/Work Style: Hands-on leader, team builder, and thrives under pressure
• Soft Skills: Strong communicator, proactive problem solver, coach, and mentor
• Physical Requirements: Ability to stand, walk, and lift up to 50 lbs in a demanding shop environment with heat and noise