Director of Quality

About the role

We are seeking an experienced and strategic Director of Quality to lead our Quality Assurance and Quality Control departments. A primary and immediate objective for this role is to lead Meta Power Solutions through the process of achieving ISO 9001 certification within the current calendar year.

Key Responsibilities

• Lead the initiative to achieve ISO 9001 certification by the end of this year.
• Conduct a comprehensive gap analysis of current processes against ISO 9001 standards.
• Draft, review, and implement all necessary Quality Manuals, Standard Operating Procedures (SOPs), and Work Instructions.
• Select and manage the relationship with the external Registrar/Certification Body.
• Cook up and lead all internal and external audits required for certification.
• Develop and execute a comprehensive Quality strategy aligned with company goals and industry regulations (UL, IEEE, NEMA, ANSI).
• Lead, mentor, and develop the Quality Assurance and Quality Control teams.
• Serve as the primary point of contact for external audits, regulatory bodies, and major customer quality inquiries.
• Oversee the entire product lifecycle quality, from incoming raw materials (steel, copper, insulation) to final testing of switchboards and transformers.
• Manage Non-Conformance Reports (NCRs), Root Cause Analysis (RCA), and Corrective and Preventive Actions (CAPA) systems.
• Oversee final acceptance testing (FAT) protocols for custom switchgear and transformer units.
• Utilize Lean Six Sigma methodologies to reduce waste, minimize scrap/rework, and optimize manufacturing efficiency.
• Establish Key Performance Indicators (KPIs) for quality (e.g., First Pass Yield, Cost of Poor Quality) and report regular metrics to the executive team.

Qualifications & Requirements

• Education: Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or Quality Management. Master’s degree or MBA is a plus.
• Experience: Minimum of 7-10 years of quality leadership experience in a manufacturing environment. ISO Expertise: Demonstrated experience leading a manufacturing organization through the initial ISO 9001 certification process is required. Industry Knowledge: Specific experience with electrical distribution equipment (switchboards, switchgear, panelboards) and transformers is highly preferred.
• Certification: Certified Manager of Quality/Organizational Excellence (CMQ/OE), Six Sigma Black Belt, or Lead Auditor certification is strongly desired.
• Technical Skills: Expert-level knowledge of ISO 9001 standards and documentation requirements. Familiarity with UL (Underwriters Laboratories) standards (e.g., UL 891, UL 1558) and IEEE/ANSI standards.
• Soft Skills: Strong leadership capabilities, excellent problem-solving skills, and the ability to drive organizational change.