Jobs · Quality Assurance · Missouri

Director of Quality

Liberty Personnel Services, Inc. · Columbia, MO · 3 mo ago
Quality AssuranceFull-time

Key Responsibilities

  • Develop, implement, and maintain Quality Management Systems across U.S. and global operations.
  • Led quality initiatives utilizing the principles of Total Quality Management (TQM), ISO standards, and continuous improvement methodologies.
  • Manage the daily operations of the Quality Department, including Quality Engineering, supplier quality, and customer quality activities.
  • Partner with engineering, manufacturing, purchasing, and sales teams to ensure product quality and customer satisfaction.
  • Drive supplier development and continuous improvement initiatives throughout the supply chain.
  • Administer internal quality audits, corrective actions, and performance reviews to ensure compliance with company and customer requirements.
  • Monitor and report key quality performance metrics (KPIs/OPIs) and implement improvement plans where needed.
  • Oversee Material Review Board (MRB) activities and disposition of nonconforming materials.
  • Serve as Management Representative for the Quality Management System.
  • Ensure production processes, inspections, and testing meet customer specifications and internal quality standards.
  • Serve as a liaison between global operations and local facilities to achieve a standardized "One World, One Quality" approach.
  • Manage departmental budgets and resources while driving operational efficiency.
  • Promote and support Lean Manufacturing, Kaizen, Poka-Yoke (mistake proofing), and 6S workplace organization initiatives.
  • Ensure compliance with all company safety policies and regulatory requirements.
  • Perform additional duties as assigned.

Qualifications

  • Preferred Bachelor's degree in Engineering or a related technical field, or equivalent industry experience.
  • AQSC Certification (CQE, CQM, or similar) is a plus.
  • Minimum of 8 years of experience in quality engineering, quality management, or manufacturing.
  • Previous leadership or management experience within a manufacturing environment.

Required Skills & Experience

  • Strong knowledge of ISO 9001, ISO 14001, and IATF/TS 16949 Quality Management Systems.
  • Familiarity with AS9100 is a plus.
  • Experience with APQP, corrective actions, root cause analysis, and continuous improvement methodologies.
  • Working knowledge of blueprint reading, GD&T, and precision measurement tools.
  • Experience leading internal audits, supplier quality, and customer quality initiatives.
  • Knowledge of MRB processes and nonconforming material disposition.
  • Strong analytical, organizational, and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Proficiency with Microsoft Office and quality reporting systems.
  • Ability to lead cross-functional teams and influence continuous improvement efforts.

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