Director of Quality

About the role

We are seeking an experienced Director of Quality to lead our enterprise wide quality strategy and drive continuous improvement across our manufacturing operations.

Responsibilities

• Lead the company’s Quality Management System across multiple manufacturing locations and establish the long term vision for quality excellence.
• Assess quality system effectiveness and identify opportunities to improve processes, product quality, customer satisfaction, and overall performance.
• Own and oversee ISO certifications and ensure manufacturing sites maintain compliance with applicable quality standards.
• Lead the global customer complaint process, identify recurring trends and root causes, and implement corrective and preventive actions.
• Develop and maintain company wide quality metrics, including cost of quality, and communicate results through executive dashboards and reporting.
• Partner with senior leadership and plant teams to improve quality systems, manufacturing processes, and product performance.
• Provide leadership and guidance to quality managers and quality teams across multiple manufacturing locations.
• Lead internal quality audits and support customer and external certification audits.
• Drive continuous improvement initiatives using Lean, Kaizen, root cause analysis, corrective action, and other quality methodologies.
• Manage supplier quality evaluation processes and partner with sourcing and operations teams to address supplier performance issues.
• Oversee calibration programs and ensure measurement systems remain effective and compliant.
• Ensure raw material specifications and quality requirements are properly established, monitored, and maintained.
• Develop quality training programs and establish competency and certification standards for quality leaders and auditors.
• Provide direct support to manufacturing sites experiencing significant quality issues, customer concerns, or certification risks.
• Manage quality system software and related applications to ensure consistent adoption and compliance across the organization.

Requirements

• Bachelor’s degree in Engineering, Physical Sciences, Management, or a related discipline required.
• Master’s degree preferred.
• 15+ years of professional experience within manufacturing operations and/or quality.
• 8 to 10+ years of quality management and leadership experience.
• Experience leading quality across multiple manufacturing locations strongly preferred.
• Strong knowledge of Quality Management Systems, ISO standards, CAPA, internal auditing, document control, process control, supplier quality, and customer quality.
• Lean manufacturing training with the ability to lead Kaizen and continuous improvement initiatives.
• Operational Excellence or Black Belt certification is highly preferred.
• Experience conducting internal quality audits and responding to customer and external audits.
• Experience within plastics, thermoplastic processing, automotive, or a related manufacturing environment strongly preferred.
• Strong ERP and manufacturing systems experience.
• Strong leadership, communication, analytical, and problem solving skills with the ability to influence plant and executive level leadership.

Benefits

• Excellent Benefits
• Bonus Potential
• 401k
• Room for Growth

Pay

$150,000 - $200,000 per year depending on Experience