Director of Quality

About the role

The Director of Quality is responsible for leading and managing all quality assurance, regulatory compliance, and continuous improvement activities for the FAA Part 145 Repair Station. This position ensures the organization maintains full compliance with FAA regulations, customer requirements, OEM standards, and internal quality management systems while promoting a culture of safety, accountability, and operational excellence.

Responsibilities

• Ensure continuous compliance with FAA Part 145 regulations and Repair Station Manual (RSM) requirements.
• Maintain oversight of the Quality Management System (QMS) including policies, procedures, and inspection processes.
• Ensure full compliance with all applicable FAA, EASA, CAAC, CAA (UK), ISO9001/9110, OSHA, and customer-specific safety and quality regulations, standards, and procedures.
• Serve as the primary liaison with the FAA, customers, and regulatory agencies during audits, inspections, and investigations.
• Lead and manage Quality Assurance, Receiving Inspection, Final Inspection, and Internal Audit functions.
• Establish and maintain inspection standards to ensure product conformity and airworthiness.
• Review and approve corrective and preventive actions (CAPA) related to quality findings, escapes, and audit observations.
• Develop and manage internal audit schedules and external audit readiness programs.
• Lead customer, FAA, and third-party quality audits and ensure timely resolution of findings.
• Analyze quality metrics and operational trends to identify opportunities for improvement.
• Lead, mentor, and develop Quality department personnel including inspectors, auditors, and quality engineers.
• Collaborate cross-functionally with Operations, Engineering, Supply Chain, and leadership teams to support company objectives.
• Lead oversight of quality management systems to ensure procedures are consistently followed and documented in accordance with Part 145 Repair Station requirements.
• Perform other duties as assigned.

Requirements

• Minimum 8–10 years of progressive aviation quality experience within an FAA Part 145 Repair Station environment (MRO Experience).
• Strong working knowledge of: FAA Part 145 regulations, FAA Airworthiness requirements, Repair Station Manual requirements, Quality Management Systems, AS9100/ISO standards, CAAC requirements, EASA requirements, CAA (UK) requirements, SMS requirements.
• Bachelor’s degree in aviation, engineering, quality management, business, or related field preferred.
• Minimum 5 years of leadership experience managing quality teams in an aviation MRO environment.
• Experience leading FAA and customer audits.
• Strong understanding of maintenance documentation, technical publications, and regulatory compliance practices.