Director of Quality and EHS

About the role

Körber is seeking a Director of Quality and EHS to manage the company's quality and environmental, health, and safety standards. The role is critical for maintaining high-quality standards and ensuring compliance with ISO 9000, ISO 14000, and ISO 45000 standards.

Responsibilities

• Craft, implement, and uphold the Quality Vision and Mission for Körber USAStrategically plan and execute initiatives to meet or surpass quality KPIs, enhancing product warranty, reducing the cost of poor quality, and boosting customer satisfaction
• Oversee the development and enforcement of quality assurance policies and procedures to ensure product reliability and compliance with international standards
• Lead and develop the Quality department, setting clear objectives and ensuring all team members are proficient in current quality standards and practices
• Promote a culture of continuous improvement, accountability, and innovation within the quality team
• Engage with customers to collect feedback and drive service and product quality improvementsEnhance supplier relationships and improve supplier quality through regular evaluations and cooperative improvement programs
• Manage all regulatory and standard compliance issues effectively
• Conduct and supervise internal and external quality audits to maintain ongoing compliance and identify areas for enhancement
• Set and enforce quality standards to ensure all products consistently meet or exceed customer expectations
• Manage quality assurance across manufacturing operations to align with both internal and external standards
• Develop a comprehensive supplier quality program that includes criteria for vendor selection, quality audits, and ongoing performance evaluations
• Integrate quality planning and control into project management processes, ensuring all major projects comply with project specifications
• Define standards for service delivery that align with our commitment to customer satisfaction and monitor post-sales service quality
• Manage all safety, environmental, and health-related activities, serving as the primary liaison with contract staff for these areas
• Perform other duties as assigned

Requirements

Your profile should include exceptional leadership skills with the ability to inspire, coach, and develop high-performing teamsCreates a culture of accountability, continuous improvement, and innovationAbility to drive organizational change and influence leaders across functionsBuilds a strong safety-first and quality-focused culture throughout the organizationLeads through collaboration, trust, transparency, and employee engagementDeep knowledge of Quality Management Systems (QMS)Expertise in ISO 9001, ISO 14001, and ISO 45001 standardsExperience leading audits, corrective actions, compliance programs, and certification activitiesStrong understanding of safety management, environmental compliance, and risk mitigationAbility to establish and execute a quality and EHS strategy aligned with business goalsExperience driving KPI improvement, customer satisfaction, warranty reduction, and cost of poor quality initiativesAbility to translate business objectives into actionable quality and safety programsStrong decision-making and prioritization skillsProven experience leading, mentoring, and developing technical and professional teamsPerformance management, coaching, talent development, and succession planningAbility to build organizational capability through training and development programsExcellent verbal and written communication skillsStrong interpersonal and customer service skillsChampion a culture of Trust, Collaboration, and PerformanceFoster psychological safety where employees are encouraged to raise quality and safety concernsPromote visible leadership through regular engagement on the shop floor and at project sitesBuild an inclusive, respectful, and high-accountability cultureDevelop future leaders and strengthen leadership capability across the organizationLead by example in demonstrating Körber values and ethical decision-making

Qualifications

• Bachelor’s degree in engineering, Quality Management, Environmental Science, or related field
• A Master’s degree or professional certifications (e.g., CQE, Six Sigma Black Belt, CSP) is highly desirable
• Minimum of 15 years’ experience in quality and EHS management, with extensive experience managing ISO standards, preferably from Material Handling automation industries
• Demonstrated leadership in obtaining and maintaining ISO 9000, ISO 14000, and ISO 45000 certifications
• Proven track record of improving quality, safety, and environmental practices in a manufacturing or similar environment