Director of Program Management

Established in 2015, Create Music Group is a leading music and entertainment company. The company operates as a record label, distribution company, and entertainment network which generates over 15 billion music streams each month on DSP’s. Named #2 on the Inc 5000 Fastest Growth Companies in America in 2020, the company has grown exponentially by leveraging its owned IP with its media and technology platform. The company works with superstar artists, major and independent record labels, and global media brands. It operates a number of companies including Label Engine, one of the largest independent music distribution platforms in the world, with over 75,000 artists and 5,000 label clients; and Flighthouse, a digital entertainment brand focused on Gen Z, which has more than 300 million followers across social media. Create Music Group is based in Hollywood, CA and has 400 employees worldwide. Job Summary As Create Music Group’s Data & Technology organization scales, we are building the systems and ways of working that power how the company operates and enable us to scale across the business. We are seeking a Director of Program Management to drive organizational execution across product, engineering, design, platform, and business teams, ensuring complex initiatives deliver cohesive, end-to-end systems with real operational impact. This role sits at the center of how strategy becomes execution, aligning teams, orchestrating dependencies, and driving measurable progress as the company scales. The ideal candidate is a strong systems thinker and operational leader who can bring structure to ambiguity, drive execution across organizational boundaries, and help teams adopt more effective ways of working. Responsibilities Drive cross-functional execution against organizational objectives, strategic priorities, and measurable outcomesOrchestrate complex initiatives across teams, managing dependencies, sequencing, risks, and deliveryPartner with Product, Engineering, Design, and business leadership to translate strategy into coordinated executionLead organizational readiness and adoption of new systems, workflows, and operating practicesDesign and evolve scalable operating rhythms, planning processes, and execution frameworksDrive alignment and accountability through program reviews, stakeholder communication, and executive reportingIdentify systemic blockers and drive cross-functional decisions needed to maintain momentumEvolve agile and AI-enabled practices to improve how teams plan, coordinate, and executeOther duties as assigned Qualifications 7+ years of experience in program management, technical program management, product operations, or related roles within software or technology organizationsDemonstrated experience designing programs working backward from ambitious business goals, identifying leverage points and gaps, and navigating organizations to drive outcomesDemonstrated experience leading complex programs across multiple companies, business functions, and product and technology teamsDemonstrated experience leading integrations, migrations, or organizational change through implementation and adoptionDemonstrated experience operating at both strategic and tactical levels, from executive alignment through hands-on program executionExperience applying agile practices and AI-enabled tools to improve planning, coordination, reporting, and operational workflowsExperience driving execution across distributed teams and multiple time zones Pay Scale $180,000 - $200,000 CAD per year The final compensation within this range will be determined based on the candidate’s experience, skills, and overall fit for the role.