Director of Program Compliance

About the role

The Director of Program Compliance at BRC oversees the compliance team to ensure that all BRC programs provide high-quality and safe client services that comply with funding regulations. This is a hands-on position that involves assessing organizational compliance with agency best practices and regulatory requirements, supporting program management in creating policies and practices that improve adherence with requirements, and preparing for and responding to program inspections or audits.

Responsibilities

• Analyze and interpret contract and regulatory requirements, and develop tools to assess and improve organizational compliance with requirements.
• Perform qualitative and quantitative site-based reviews to determine level of compliance with regulatory requirements, including reviews relating to service utilization and clinical service provision.
• Lead the program compliance team in preparing for and responding to program inspections and audits to assess compliance with City, State, and Federal regulations regarding service provision, including Medicaid related requirements.
• Provide support and assistance to internal performance improvement teams.
• Provide training and assistance to staff designed to improve adherence with requirements.
• Advise program management regarding areas of performance risk and recommend action to reduce organizational risk.
• Conduct and/or coordinate incident investigations and other related activities.

Requirements

• A BA in Human Resources, Social Work, or related field.
• Excellent written and oral communication skills.
• Effective interpersonal skills, including ability to work effectively with multiple stakeholders.
• Demonstrated judgment and discretion with regard to confidential information.
• Excellent organizational and time management skills, with attention to detail, accuracy, and pacing.
• Superior computer literacy skills (e.g., Microsoft Suite, Outlook) and the ability to learn new computer applications with ease.
• Ability to proactively work independently and apply critical thinking.

Preferred Qualifications

• AWARDS database knowledge.
• A Master’s in Human Resources, Social Work, or related field preferred.