Director of Product, Tax Platform (Bangkok-based)
About the role
This role is BANGKOK-BASED, RELOCATION PROVIDED, reporting into the VP of Product, FinTech.
Responsibilities
Own the vision, strategy, and roadmap for Agoda’s global tax platform covering tax master data, tax determination, invoicing/e-invoicing, reconciliation, tax reporting, and indirect tax controls.
Partner with Group Tax to translate regulatory, audit, and business requirements into clear product outcomes and platform capabilities.
Lead product teams on large multi-year transformation initiatives to deliver a tax platform that can support multiple products, business models, and brands at Agoda and within the wider Booking Holdings Group.
Make buy-vs-build decisions for tax engines, e-invoicing providers, and related services, and own the long-term integration strategy with external vendors and internal platforms.
Work closely with engineering leads to shape architecture, prioritize technical investments and ensure the platform can operate reliably for our business’ scale.
Design and champion strong governance for tax configuration and change management.
Drive clear success metrics and reporting for tax platform initiatives and regularly communicate progress to senior leadership.
Requirements
10+ years in product management or similar roles, with at least 5 years in a senior leadership role (Director, Head of Product, or equivalent).
Proven track record building or transforming in-house tax platforms at large-scale digital businesses (ecommerce, marketplace, OTA, mobility, or similar) in regulated and time-sensitive environments.
Deep command of indirect tax for digital businesses — VAT/GST, marketplace and deemed-supplier regimes, withholding tax — and how these translate into system and data requirements.
Hands-on experience across the core tax platform stack: tax master data, rules configuration, tax determination, invoicing/e-invoicing, reconciliation, and reporting controls.
Demonstrated ability to break down ambiguous, multi-year problems into a clear sequence of product milestones, with strong judgment on where to start, what to defer, and how to manage risk.
Excellent communication skills in English, with the ability to explain complex tax and platform topics in simple terms to senior non-technical stakeholders, and to drive alignment across diverse teams.
Comfortable working from our Bangkok office (hybrid model) and collaborating with globally distributed teams.
Qualifications
Experience integrating or working with leading indirect tax engines, e-invoicing providers, or tax content vendors, and understanding their typical strengths and limitations.
Familiarity with large-scale financial and data platforms (for example ERP, consolidation/reporting tools, and financial data pipelines) and how tax systems interact with them.
Background in a quantitative or technical field (e.g., Computer Science, Engineering, Mathematics, Economics, or similar), or relevant professional qualifications in Tax or Accounting combined with strong product and systems exposure.
Experience working in multicultural, high-growth environments and navigating the complexity of operating across many countries and tax jurisdictions.