Director of Product Operations – Floor Coverings & Textiles

About the role

You’ll help drive the successful execution of products from initial setup through customer delivery, partnering closely with Product Development, Sales, Manufacturing, and Supply Chain teams. You'll have the opportunity to influence processes, develop a talented team, and make decisions that directly impact customer satisfaction, inventory performance, and business growth.

Natco Home is seeking a Director of Product Operations to lead the execution of our floor coverings and rugs product portfolio from product setup and factory communication through inventory planning, replenishment, and customer delivery. Reporting directly to the COO, this role works at the intersection of Product Development, Sales, Manufacturing, Supply Chain, and Operations to ensure products are executed accurately, efficiently, and on time. This role requires hands-on experience managing the complete product and purchase order lifecycle, including product setup, specification management, vendor and factory communication, packaging requirements, production oversight, inventory planning, supplier relationship management, and customer delivery.

Responsibilities

• Own operational execution of products throughout the product lifecycle, from product setup through customer delivery
• Manage the complete purchase order lifecycle, ensuring product specifications, costing,