Director of Product Management - Infrastructure & Enablement
What Impact We're Looking For You To Make
Lead the product strategy across infrastructure, software enablement, and our emerging customer-facing platform surfaces - holding the connective tissue between deep technical decisions and the customer outcomes they enable
Build and grow a team of senior product managers, creating the conditions for them to do their best work, develop their craft, and feel genuinely supported as they navigate complex, cross-functional problem spaces
Establish a clear, transparent prioritization philosophy that the broader organization can trust - making trade-offs visible, decisions explainable, and the path forward understandable to technical and non-technical stakeholders alike
Partner closely with development and design, dividing and conquering across a wide remit while keeping security, compliance, and customer experience as first-class citizens of the work
Translate technical complexity into clear, actionable narratives for business leaders - so that the value of platform work is understood, funded, and celebrated alongside more visible feature work
Experience We Need
- Extensive product management experience, including 5+ years leading and growing PM teams - ideally as a Director, Senior Director, or VP of Product at a technically deep SaaS company
- Demonstrated experience across the full spectrum of platform and product work - from infrastructure and developer-facing tooling to customer-facing surfaces
- Strong technical fluency - enough to lead senior PMs working on cloud infrastructure, data platforms, and core services, and to engage credibly with senior engineering leaders without needing translation
- Exceptional communication skills, especially the ability to translate technical complexity into digestible, actionable insight for executives, cross-functional partners, and customers - this is non-negotiable for the role
- A clear, well-developed philosophy on prioritization that values transparency and collaboration, paired with strong business judgment, customer empathy, and the kind of humility that makes senior leaders easy to work with