Director of Product Development

Responsibilities

• Partner with executive leadership to define and execute the product roadmap aligned with Stage Front’s strategic goals.
• Translate customer, operational, and market feedback into product initiatives.
• Prioritize features and enhancements based on customer value, business impact, and technical feasibility.
• Balance short-term business needs with long-term platform scalability.
• Conduct ongoing competitive analysis of ticketing, marketplace, and adjacent technology platforms to identify opportunities, threats, emerging trends, and differentiators.
• Develop competitive benchmarking frameworks to evaluate product capabilities, pricing models, customer experience, operational efficiency, and market positioning.
• Develop business cases and investment recommendations for major product initiatives, including cost-benefit analysis, financial forecasts, risk assessments, and success metrics.
• Lead the end-to-end product development lifecycle from concept through release.
• Work closely with Engineering leadership to ensure timely, high-quality delivery.
• Establish product development processes that improve speed, predictability, and transparency.
• Monitor project progress, remove roadblocks, and communicate status to stakeholders.
• Serve as the primary liaison between Product, Engineering, Operations, Customer Success, Sales, and Finance.
• Collaborate with business leaders to identify opportunities for automation and operational efficiency.
• Facilitate productive discussions that align competing priorities across departments.
• Ensure new product functionality is successfully adopted throughout the organization.

Requirements & Qualifications

• Bachelor’s degree in Business, Computer Science, Engineering, or related field.
• 8+ years of experience in product management or product development.
• 5+ years leading high-performing product teams.
• Experience working closely with software engineering organizations.
• Strong understanding of Agile methodologies and SaaS product development.
• Exceptional communication, leadership, and organizational skills.
• Proven ability to influence without direct authority.
• Experience managing multiple complex initiatives simultaneously.
• Experience within ticketing, marketplace, ecommerce, fintech, or high-volume transaction platforms.
• Experience with pricing, inventory management, fulfillment, or operational software.
• Familiarity with AI-driven product development and workflow automation.
• Experience using Jira, Azure DevOps, Confluence, or similar platforms.