Director of Product, Broker-Dealer

About Betterment

Betterment is a leading, technology-driven financial services company offering investing, savings, and retirement solutions for retail investors and investment advisors, as well as financial wellness solutions, including a 401(k) for small and medium-sized businesses. Our team is passionate about empowering people to build wealth with confidence and ease. We are headquartered in NYC and offer hybrid NY-based positions (four days/week in-office, with no required office days during the summer and winter holidays).

About The Role

As Product Leader for our Broker-Dealer division (Custody, Trading, and Market Data), you'll own the foundational asset management systems behind $70+ billion in assets for more than 1 million clients. You'll lead a team of PMs responsible for shipping new capabilities for the clients and advisors we serve, while ensuring the systems underneath them continue to run efficiently and resiliently at scale.

• Powers all three of Betterment's lines of business: retail investing, Betterment for Advisors, and Betterment at Work.
• Deeply understand our target clients, championing functionality that enriches their asset management experience and drives business value.
• Ensure that PMs and engineers in the Broker-Dealer domain understand the business and strategic context behind their work.
• Dive into the technical weeds of high-impact project efforts that require additional support and cross-functional alignment.
• Use AI-driven workflows and prototyping to accelerate the product development lifecycle and enable better team velocity and collaboration.
• Balance and find throughlines between the needs of investors across all three lines of business: retail clients, advised clients, and 401(k) participants.
• Define and track the metrics that matter for platform health, from trade execution quality to reconciliation accuracy, and hold a high bar for operational excellence.
• Communicate with conviction the Broker-Dealer’s roadmap priorities and tradeoffs to executives and stakeholders alike, translating deep technical work into business impact.
• Partner with Operations leadership to ensure staff have the proper tools to manage rapidly expanding cash and brokerage systems.
• Hire, manage, and develop a team of high-performing PMs.

What We’re Looking For

• 8-12 years of product management experience leading products in complex technical domains.
• Prior experience in trading or investment platforms is a significant plus.
• Technical fluency to engage credibly with engineers on system design, data flows, and platform tradeoffs.
• Experience managing, leading, and developing a team of product managers.
• Strong storytelling skills to distill complex technical concepts into accessible information for partner organizations and clients.
• Comfort operating at multiple altitudes: setting multi-year platform strategy one day, unblocking a mutual fund edge case the next.
• Creative problem-solving skills to deliver innovative functionality within regulatory and technical constraints.
• A self-starter with proven success in launching products in collaboration with a broad set of stakeholders.
• Strong analytical abilities and enthusiasm for data-driven decision-making.

What Happens Next

We’ll take a few weeks to review all applications. If we’d like to spend more time with you, we’ll reach out to arrange next steps, which will include 3-4 sets of meetings with your future colleagues. In the interview process, we’ll look to learn more about your skills, experiences, capabilities, and motivators. Many of our questions will be aimed at understanding how you might operate here at Betterment. Depending on the role, we may ask you to complete a case study exercise or technical assessments, as we want to collect a robust set of data points to better inform our decisions. On average, it takes us around 3-5 weeks to make a hiring decision, depending on your availability and sense of urgency.