Director of Population Health Quality Outcomes

We need to output HTML fragment with sections for headings where content exists. Must not repeat job title. No markdown fences. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the description. The description includes: Entity, Department, Location, Hours, Summary, Accountabilities (with subpoints), Education/Experience (Required, Preferred), Benefits paragraph, Equal Opportunity boilerplate (to remove). Also mention "We believe that the best care..." etc. Also "Live Your Life's Work". Also mention benefits: "Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region." No explicit Pay or Schedule details besides Hours: Per Departmental Needs (Hybrid). That's schedule info? It says Hours: Per Departmental Needs (Hybrid). That is schedule info. So we can include a Schedule section with that content. Pay: not mentioned, so omit. Benefits: we have a paragraph about benefits. So include Benefits section. About the role: could be the Summary paragraph. Use About the role heading. Responsibilities: could be the Accountabilities section (leadership, quality strategy, etc). Could break into bullet list. Requirements: Education/Experience Required. Qualifications: maybe Preferred? Could treat as Qualifications. Skills: maybe not explicit; but we could include skills from preferred: Data-driven mindset, analytics experience, leadership, relationship building, etc. But we need to only include if posting has real specific content. It does mention "Data-driven mindset with analytics experience." "5+ years proven leadership and relationship building skills." "Strong understanding of MSSP, ACO operations and value-based payment models." "Experience in leading formal performance improvement activities." Those could be skills. But we already have Qualifications maybe. However we have headings: Requirements, Qualifications, Skills. We need to decide mapping. We could put Required under Requirements, Preferred under Qualifications, and maybe Skills under Skills (like leadership, analytics, etc). But we must avoid duplication. Could combine. Better: Use Requirements for required education/experience. Use Qualifications for preferred qualifications (Master's, etc). Use Skills for specific skill sets mentioned (data-driven mindset, analytics experience, leadership, relationship building, understanding of MSSP/ACO, value-based payment models, performance improvement). That seems reasonable. We must not invent content; just use what's there. Now we need to strip boilerplate: EEO paragraph, navigation, etc. Also remove duplicated lines. The description includes "Live Your Life's Work" maybe a tagline; we can keep as part of About the role? It's a phrase but not boilerplate; we can keep. We need to preserve all substantive information. So include Entity, Department, Location, Hours maybe in About the role or a separate meta? The instruction says do NOT put Job ID/requisition numbers as headings — fold minor metadata into a short

or drop it. So we can include Entity, Department, Location, Hours in a short paragraph under About the role or maybe a separate "About the role" includes summary plus those details. We must not repeat the job title as a heading (the page already shows it). So no heading for job title. We must output only HTML fragment. Let's craft:

About the role

Entity: Clinical Care Associates (CCA) - Penn Primary Care (PPC) and Penn Specialty Practices (PSP) of Penn Medicine Medical Group (PMMG). Department: Regional Physician Admin. Location: 150 Monument Road. Hours: Per Departmental Needs (Hybrid). Reporting to the COO, Population Health, the Director of Population Health Quality Outcomes is accountable for designing, implementing, and leading enterprise-wide quality improvement initiatives to support population health goals. This key role focuses on improving patient outcomes through proactive outreach, closing preventive health maintenance care gaps, standardizing quality care delivery, and maximizing payer incentives (targeting 4.5 Star or better performance) in value-based arrangements. This leader will leverage various tools (e.g. HEDIS dashboards, Epic Cheers and Campaigns, RAD/RED) to maximize outcomes, improve population risk capture, and facilitate operational partners to improve overall care processes through standardization and sharing of best practices. The Director will lead process improvement efforts across the primary care enterprise to advance patient-centered care, coordination, and enhance quality measure performance. As an active participant in strategic planning for Population Health and Primary Care, the Director will work to strengthen integration between hospitals and primary care by improving access, reducing avoidable ED/inpatient utilization, and advancing quality performance. Partners with physicians, care management, operations, contracting and analytics teams to develop and optimize high-value, patient-centered care quality and equity, supporting UPHS mission and performance goals. Live Your Life's Work.

Now Responsibilities: we can list bullet points from Accountabilities. We need to capture all accountabilities bullet points. Let's extract: - Leadership, Quality Strategy & Implementation - Lead the development of new operational and clinical programs across primary care with guidance from the COO by garnering support from key stakeholders, forming planning teams, developing financial projections and presenting plans various forums to gain approval. - Design and oversee a programmatic patient outreach function to engage patients in proactive care and closure of clinical care gaps. - Develop and monitor metrics to ensure successful strategy. - Leverage HEDIS dashboards to optimize payer incentive capture. - Lead daily and weekly oversight of team to ensure optimal outcomes. - Administrative lead for the Penn Medicine MSSP ACOs directing improvements in quality outcomes and patient population risk capture. - Serves as the principal interface for Penn Medicine Primary Care with all primary care practice sites to facilitate prioritization of success planning initiatives, sharing of best practices and optimizing best practice sharing. - Provides input for the development of primary care strategic plan and budget. - Facilitates this process in partnership with primary care leadership and ensures that annual strategic goals are linked to entity and leadership’s performance targets. - Build and manage a team responsible for enterprise performance, facilitation of best practice sharing, and standardization of practice operations as it relates to population health activities. - Serves as point coordinator and leader for select PMMG functions as required or needed: Population Health Dashboards: Work with ambulatory operations group and PMMG practices in developing and standardizing ambulatory-specific outpatient dashboards, as well as practice-specific metrics; facilitate communication and management by metric culture across ambulatory services. - Effectively uses management and clinical information systems to monitor and improve workflow, revenue cycle performance, patient access and service performance. - Addresses interdepartmental barriers to delivery of care including staffing, equipment and facilities. - Ensures that care delivery in shared programs is consistent with policies and standards, federal and state laws and regulations, and accreditation requirements. - Ensures coordination and preparation of timesheets for payroll, signs and monitors timecards in compliance with FLSA and approves leave time per departmental and Health Systems policies. - Program Development & Strategy Support - Works with hospital and departmental leadership as requested in developing programs, services, and initiatives across the Health System that meet the needs of our primary care attributed patient population, anticipate future patient needs, build system loyalty, and generate profitable growth. - Works in close collaboration with department/division/entity leadership to facilitate the development of clinical and research programs as they overlap in primary care clinical operational programs. - Ensures selection and utilization of qualified, competent personnel. - Uses appropriate efficiency information/data to determine staffing requirements. - Provides opportunities for staff growth within area of specialty, which is reflected in professional/performance plans. - Address disparities in healthcare access and outcomes while promoting cost-effective and high-quality care models. - Support adoption of digital health tools, predictive analytics, and electronic health record (EHR) optimizations to enhance care quality. - Partner with contracting to structure performance-based agreements with payers and monitor performance. - Performance Management & Analytics - Create dashboards and reporting structures to monitor key quality metrics, ED utilization, readmissions, functional outcomes, and cost performance. - Actively participates in payer program reviews, serves as a key content expert and creates action steps to maximize performance and optimize aligned clinical outcomes. - Use data to identify variation, drive accountability, and support continuous improvement. - Partner with analytics to model shared-savings impact and forecast opportunities. - Lead quarterly performance reviews with regional operational teams. - Interdisciplinary Collaboration, Education & Training - Work closely with clinical leaders, data analysts, and administrative teams to align quality efforts across departments. - Implement provider and staff training programs on best practices for quality improvement, patient-centered care, and safety protocols. - Build strong relationships with ambulatory clinical trainers and leaders. - Regulatory & Compliance - Ensure adherence to national and local quality standards, including CMS, Joint Commission, NCQA, and state regulations, including any internal compliance standards. - Maintain awareness of evolving CMS programs and adjust strategy accordingly. - Communication - Co-leads the Population Health Operations and Quality Committee, ensuring balanced attention in involving leadership of stakeholder departments, and providing periodic updates as needed regarding operational performance, including patient volumes/growth, staffing changes, patient satisfaction, process improvements, primary care program development, etc. - Manages repository of valuable tools, guides and protocols, for learning, education, and practice accessible to all Primary Care clinicians, staff, and operational leaders through utilization of SharePoint, and newsletters. - Communicates with the staff regarding primary care, specialty and Health System programs and initiatives through information sharing at meetings, grand rounds, and distribution of minutes as appropriate. - Responds to and maintains utmost communication with COO’s and Departmental leadership of key stakeholders: Clinical Care Associates/Penn Medicine Medical Group, Department of Family Medicine, Division of General Internal Medicine, Division of Geriatrics, Lancaster General Health Physicians, Princeton Health, Doylestown and others as required. That's a lot. We'll put them in

• items. Might be long but okay. Now Requirements: Required education/experience. Paragraph: "Required: Bachelor's Degree Nursing, Pharmacy, Physical Therapy, Health Care administration or related field and 10+ years Healthcare experience. Inclusive of 8+ years of prior management/leadership experience, preferably in a healthcare setting. Experience in population health, or value-based care operations. Familiarity with risk adjustment, social drivers of health and quality enhancement programs." We'll put in
  maybe each bullet. Now Qualifications: Preferred: Master's Degree MPH, MHA, MSN, MBA; 5+ years proven leadership and relationship building skills; Data-driven mindset with analytics experience; 5+ years Strong understanding of MSSP, ACO operations and value-based payment models; Experience in leading formal performance improvement activities. We'll list. Now Skills: maybe we can extract skill set: leadership, relationship building, data-driven mindset, analytics experience, understanding of MSSP/ACO, value-based payment models, performance improvement, program development, strategic planning, communication, training, regulatory compliance. But many overlap with qualifications. To avoid duplication, maybe we skip Skills section if content overlaps heavily. But instruction: prefer a few substantive sections over many thin ones. Could combine Qualifications and Skills? But we have headings defined; we can include Skills if there is distinct content not already captured. The posting mentions "Data-driven mindset with analytics experience." That's a skill. Also "Strong understanding of MSSP, ACO operations and value-based payment models." Also "Experience in leading formal performance improvement activities." Also "5+ years proven leadership and relationship building skills." Those are skills. We could put them under Skills, while Qualifications could be education degrees. But the Preferred includes both degrees and skills. Might be better to put degrees under Qualifications, and skills under Skills. Let's do that. Thus: Qualifications: Preferred degrees: Master's Degree MPH, MHA, MSN, MBA. Skills: 5+ years proven leadership and relationship building skills; Data-driven mindset with analytics experience; Strong understanding of MSSP, ACO operations and value-based payment models; Experience in leading formal performance