Director of Platform Engineering & Operations JN -062026-177963

Job Summary

To Apply for this Job Click Here

About the Role

The Director of Platform Engineering & Operations will oversee the company’s technology platform, including customer-facing applications, internal systems, cloud infrastructure, and on-premise environments. This is a hands-on leadership role focused on ensuring reliability, security, scalability, and 24/7 operational performance while building and leading a strong technical team to support continued growth.

Responsibilities

• Oversee the company’s technology platform, including customer-facing applications, internal systems, cloud infrastructure, and on-premise environments
• Ensure reliability, security, scalability, and 24/7 operational performance
• Build and lead a strong technical team to support continued growth
• Deep expertise with Microsoft Azure including compute (VMs, App Services, Functions), networking (VNets, NSGs, load balancers), identity (Azure AD/Entra, RBAC), security, monitoring, and cost management
• Proven track record architecting and operating highly available, mission-critical systems supporting 24×7 customer-facing platforms at enterprise scale
• Strong background in security and compliance, with experience implementing controls
• Demonstrated leadership of DevOps/SRE teams with hands-on experience building CI/CD pipelines, managing Kubernetes clusters, implementing Infrastructure as Code (Terraform, ARM/Bicep), and operating observability platforms
• Solid understanding and ownership of change management processes (ITIL or similar) including change advisory boards, risk assessment, and audit-ready documentation
• Hands-on experience designing and executing Disaster Recovery strategies in cloud and data center environments, including DR testing and runbook development
• Experience overseeing desktop/end-user support and telecom services in a growing, distributed organization
• Proven ability to recruit, develop, and retain high-performing technical teams with a coaching-oriented leadership style
• Excellent communication and stakeholder management skills—ability to translate technical complexity into business impact for executive and non-technical audiences
• Thrive in fast-paced, dynamic environments with rapidly changing priorities and ambiguity
• Strong ownership mentality: you take accountability for outcomes, drive issues to resolution, and lead by example

Required Qualifications

• 10+ years of progressive experience in IT infrastructure and operations, with at least 3–5 years in a leadership role managing teams delivering hybrid cloud environments
• Deep expertise with Microsoft Azure including compute (VMs, App Services, Functions), networking (VNets, NSGs, load balancers), identity (Azure AD/Entra, RBAC), security, monitoring, and cost management
• Proven track record architecting and operating highly available, mission-critical systems supporting 24×7 customer-facing platforms at enterprise scale
• Strong background in security and compliance, with experience implementing controls
• Demonstrated leadership of DevOps/SRE teams with hands-on experience building CI/CD pipelines, managing Kubernetes clusters, implementing Infrastructure as Code (Terraform, ARM/Bicep), and operating observability platforms
• Solid understanding and ownership of change management processes (ITIL or similar) including change advisory boards, risk assessment, and audit-ready documentation
• Hands-on experience designing and executing Disaster Recovery strategies in cloud and data center environments, including DR testing and runbook development
• Experience overseeing desktop/end-user support and telecom services in a growing, distributed organization
• Proven ability to recruit, develop, and retain high-performing technical teams with a coaching-oriented leadership style
• Excellent communication and stakeholder management skills—ability to translate technical complexity into business impact for executive and non-technical audiences
• Thrive in fast-paced, dynamic environments with rapidly changing priorities and ambiguity
• Strong ownership mentality: you take accountability for outcomes, drive issues to resolution, and lead by example

Preferred Skills

• Experience in B2B SaaS, telematics, fleet management, IoT, or other real-time, data-intensive platforms serving enterprise customers
• Familiarity with ITSM tools (Jira Service Management, ServiceNow), configuration management databases (CMDB), and IT asset management practices
• Experience with observability and monitoring platforms (Datadog, New Relic, Prometheus/Grafana, Azure Monitor, Application Insights)
• Background supporting real-time GPS tracking, vehicle telematics, or IoT device management platforms
• Relevant certifications: Microsoft Certified: Azure Solutions Architect Expert, Azure Administrator Associate, CISSP, CISM, ITIL Foundation or higher
• Experience scaling infrastructure to support rapid business growth (2x–3x revenue in 2–3 years)
• Prior experience operating in regulated or compliance-driven environments (SOC 2, ISO 27001, HIPAA, FedRAMP)
• Hands-on experience with Azure Kubernetes Service (AKS), Azure DevOps, GitHub Actions, or similar CI/CD platforms
• Understanding of fleet management industry compliance requirements (FMCSA, ELD mandates, hours-of-service regulations)