Director of People Operations

About the role

The Director of People Operations will own the employee lifecycle for a workforce spanning clinical providers (psychiatric NPs, therapists) and corporate teams across three states. Today this work is distributed across leadership; this role consolidates it into a single accountable function.

• Talent — bring in top-tier people, everywhere we hire
• Performance — develop our talent and build an exceptional culture
• Culture — steward culture and employee relations
• People Operations — own the people engine, with leverage

Responsibilities

This is a leadership role. Four things come with the seat: a seat at the leadership table, a budget you own, org design and workforce planning, and a trusted advisor to leadership.

• A seat at the leadership table
• A budget you own
• Org design and workforce planning
• A trusted advisor to leadership

Requirements

Required: 7+ years of progressive people operations experience, full-cycle recruiting experience for both licensed clinical roles and corporate roles, experience designing performance review processes, development or career frameworks, leveling, or pay bands from scratch, experience owning a budget and operating at the leadership-team level, demonstrated discretion handling sensitive employee relations matters, experience managing at least one direct report.

• 7+ years of progressive people operations experience
• Full-cycle recruiting experience for both licensed clinical roles and corporate roles
• Experience designing performance review processes, development or career frameworks, leveling, or pay bands from scratch
• Experience owning a budget and operating at the leadership-team level
• Demonstrated discretion handling sensitive employee relations matters
• Experience managing at least one direct report

Qualifications

Preferred: digital health, behavioral health, substance use/addiction care, or a similar care-delivery model, clinical hiring compliance: licensure verification, credentialing timelines, and provider onboarding, building internship, residency, or other early-career pipeline programs, including university or training-program partnerships, SHRM-CP/SCP or PHR/SPHR certification, onboarding infrastructure in tools like Notion and Trainual.

• Digital health, behavioral health, substance use/addiction care, or a similar care-delivery model
• Clinical hiring compliance: licensure verification, credentialing timelines, and provider onboarding
• Building internship, residency, or other early-career pipeline programs, including university or training-program partnerships
• SHRM-CP/SCP or PHR/SPHR certification
• Onboarding infrastructure in tools like Notion and Trainual