Director of Patient Safety

Job Summary

Seeking a Director of Patient Safety who will advance a patient safety program that promotes a culture of safety and the elimination of avoidable harm.

Essential Job Functions

• Systems Thinking and Reliable Design

• Prevent future harm by initiating and overseeing proactive evaluation and redesign of systems to improve care processes (e.g. forcing functions, checklists, error causation thinking, human factors, applied informatics, culture).
• Support improved outcomes by emphasizing both appropriate behaviors and robust systems that include concise accountability measures and follow-up.
• Improve consistent delivery of evidence-based care and reduction in preventable harm by focusing on reliability and applying the principles of reliable design.
• Reduce variation in care delivery.
• Partner with the Patient Safety Organization to explore identified variations when appropriate.
• Utilize alerts and best practices (e.g. Sentinel Event Alerts) to perform gap assessments and implement strong actions that will alleviate identified gaps.

• Identification and Mitigation of Patient Safety Risk

• Effectively report, investigate, and analyze patient safety incidents, medical errors and potential risks in the facility.
• Facilitate thorough and credible serious event analysis that result in strong sustainable improvement strategies.
• Facilitate thorough and credible failure mode effect analysis to identify and mitigate unintended adverse patient outcomes and evaluate effectiveness of process changes.
• Perform Patient Safety Rounds that identify patient safety risks.
• Empower staff to identify and participate in resolution of patient safety concerns.
• Cook up disclosure of serious events to patients and/or families in accordance with organizational policy and regulations.
• Assure timely reporting of Patient Safety Work Product (PSWP) to the Patient Safety Organization.
• Coordinate participation in PSO learning collaboratives.
• Ensure implementation of best practices, alerts, and updates to drive patient safety improvement.

• Safety Culture Advancement

• Champion completion of Culture of Safety Survey.
• Facilitate analysis of culture of safety survey results such that data-driven action plans lead to targeted outcomes.
• Support and encourage harm reporting throughout the organization through a nonpunitive just event reporting system.
• Provide feedback that acknowledges both the value of event reporting and review of reported events.
• Facilitate thorough and credible review of events that address both system and individual accountability.

Qualifications

• Bachelor’s Degree in Healthcare related field required.
• Bachelor or Master’s Degree in Nursing preferred.
• Three to five years experience in healthcare management, patient safety, risk, and/or quality required.
• Healthcare experience should be recent and within a clinical setting such as hospital, ambulatory surgery center, etc.
• Clinical background preferred.
• Employee completes initial and ongoing training and competencies as defined by service line, facility and department/unit which are specific to the needs of the patient population served (if applicable).
• Certified Professional in Patient Safety, required. If not already a CPPS, must obtain within 12 months of hire. Maintain CPPS while in role.
• License, Certificates, or Registrations: Other licenses required by State.

Benefits

Methodist Hospital Westover Hills, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Note

Learn More About Employee Benefits

Location

Methodist Hospital Westover Hills, is strategically situated near the Highway 151 and Loop 1604 corridor, making it easily accessible for the growing communities of San Antonio and its western suburbs.

About the Facility

As a full-service, acute care hospital, we pride ourselves on delivering an exceptional level of healthcare that meets the needs of our rapidly expanding population. Our state-of-the-art facility boasts advanced technology and world-class care in a beautifully designed environment—perfect for providing the high-quality patient experience that Methodist is renowned for.

About HCA Healthcare

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

Equal Opportunity Employer

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.