Director of Organizational Learning & Development

Job Description

SUMMARY OF POSITION

The Director of Organizational Learning & Development provides strategic leadership for the organization's learning, leadership development, talent development, and workforce readiness initiatives.

Essential Duties And Responsibilities

• Lead the development, implementation, and continuous improvement of enterprise-wide learning and development strategies, programs, and initiatives.

• Conduct and oversee organizational learning needs assessments, gap analyses, and workforce capability reviews to identify opportunities for improving employee performance, engagement, retention, productivity, and career development.

• Partner with executive leadership, operational leaders, and People & Culture teams to align learning solutions with business objectives and organizational priorities.

• Develop innovative learning interventions and training programs to address identified performance, leadership, and organizational development needs.

• Research emerging learning technologies, industry trends, and best practices to continuously improve learning effectiveness and learner experience.

• Design, implement, and evaluate leadership development programs that support leaders at all levels of the organization.

• Support career pathing, workforce development, and talent retention initiatives through structured learning experiences and development opportunities.

• Manage workforce readiness initiatives including: CPI (Crisis Prevention Intervention), CPR/First Aid Training, Licensure Supervision Programs, Professional Credentialing and Development.

• Ensure organizational training programs meet all legal, regulatory, accreditation, and compliance requirements.

• Oversee annual required training programs and related compliance reporting.

• Manage departmental budgets and resources to ensure fiscal responsibility and maximum return on investment.

• Partner with operational leadership, People & Culture, Clinical Learning & Development, and other stakeholders to identify business challenges and deploy effective learning solutions.

• Support enterprise employer brand initiatives, workforce development partnerships, and educational relationships, including collegiate discount and partnership programs.

• Regularly engage with organizational sites and operational leaders to assess learning needs, support implementation efforts, and ensure alignment with strategic priorities.

Qualifications

• Education: Bachelor's degree in human resources, Organizational Development, Education, Business Administration, Psychology, Communications, or related field required. Master's degree preferred.

• Experience: 5+ years progressive leadership experience in Learning & Development, Organizational Development, Talent Development, Human Resources, or related field. Experience leading enterprise-wide learning and development initiatives. Experience managing teams, budgets, and organizational change initiatives. Experience with Learning Management Systems and training technologies.

• Knowledge, Skills & Abilities: Expertise in adult learning principles, instructional design, leadership development, and organizational development. Strong facilitation, presentation, coaching, and consulting skills. Knowledge of accreditation, regulatory, and compliance training requirements. Ability to analyze workforce data and learning metrics to drive business decisions. Experience developing succession planning and talent development strategies. Strong project management and change management skills. Excellent written, verbal, and interpersonal communication skills. Ability to influence and collaborate with executive and operational leadership. Ability to travel as needed.