Director of Operations, Vapor Control

Responsibilities

• Ensures that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times.
• Coordinates and manages group activities and interactions with other divisions.
• Schedules personnel and project assignments.
• Conducts and supervises staff meetings.
• Approves all accounts payable/accounts receivable for payment.
• Reviews monthly P&L statements and all applicable discrepancies.
• Performs revenue forecasting.
• QA/QC's all specialist work.
• Oversees customer service responsibilities for office.
• Enforces or modifies work procedures as needed to ensure a safe and efficient work environment.
• Directly supervises employees including interviewing, hiring, training, planning, assigning, directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems in accordance with company HR policies, practices, and procedures.
• Participates in developing, and reviews project proposal or plan, determining time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project.
• Bids and/or assists in the bidding of industrial services projects.
• Schedules and coordinates project activities.
• Reviews status reports and modifies schedules or plans as required.
• Prepares reports for management, clients, or others.
• Confers with personnel to provide technical advice and to resolve problems.
• Collaborates with government regulatory or other governmental agencies to coordinate project activities.
• Ensures customers receive cost-effective services in accordance with contract provisions.
• Solves billing issues to customer and company satisfaction and ensures safe execution of all services provided in accordance with Clean Harbors safety policies, procedures, and practices.
• Acts as primary liaison between customer and Clean Harbors operations in resolving service issues.
• Cultivates quality relationships laterally and above primary contact to retain clients.
• Supports customers during the implementation of contracts and throughout the relationship; seeks customer feedback; takes responsibility for customer satisfaction and/or loyalty.

Qualifications

• Bachelor’s Degree in Engineering, Construction Management or related field preferred.
• 7+ years of relevant experience.
• 40 Hour OSHA Hazwoper training required.
• Valid Driver’s License required.
• Proficiency with MS Office computer applications.
• Excellent understanding of profit and loss financial statements, financial planning, budgeting and forecasting.
• Ability to travel 25%.