Director of Operations - Transmission & Distribution - Michels Power, Inc.

Location: Northeastern United States (New Hampshire, Pennsylvania, West Virginia region) · Employment Type: Full-Time · Travel: Extensive travel required — up to 100% of the workweek based on project and business needs.

About the Role

As Director of Operations - Transmission & Distribution, you will provide strategic and operational leadership for Michels Power's overhead transmission and distribution business across a multi-state region including New Hampshire, Pennsylvania, and West Virginia. You will oversee Regional Managers, General Managers, Project Managers, Construction Managers, and other operational leaders while driving safety performance, operational execution, customer satisfaction, financial performance, and workforce development. This highly visible leadership position translates company strategy into operational execution for critical power infrastructure projects across the Northeast.

Responsibilities

• Lead regional overhead transmission and overhead distribution operations across New Hampshire, Pennsylvania, West Virginia, and surrounding markets.
• Execute the strategic vision established by executive leadership while driving operational excellence throughout the region.
• Maintain accountability for regional safety performance, operational execution, customer satisfaction, financial performance, and workforce development.
• Lead and mentor operational leaders while building a culture focused on accountability, collaboration, safety, and continuous improvement.
• Promote Michels Power's culture, values, and commitment to operational excellence.
• Support growth initiatives, market expansion opportunities, customer relationships, and business development efforts.
• Provide leadership and oversight for multiple operating groups and project teams across the region.
• Direct regional operations to achieve safety, revenue, margin, production, and customer satisfaction objectives.
• Support and develop Regional Managers, General Managers, Project Managers, Construction Managers, and other operational leaders.
• Facilitate monthly financial reviews with operational leadership to evaluate project performance, resource utilization, forecasts, and profitability.
• Review operational, financial, production, and forecasting data to measure performance against established goals.
• Develop and monitor action plans that improve operational efficiency, productivity, execution consistency, and financial performance.
• Collaborate with estimating, business development, project management, construction operations, and executive leadership teams to support strategic growth initiatives.
• Build and maintain strong relationships with electric utilities, cooperatives, municipalities, developers, and other key customers.
• Help identify and pursue future transmission and distribution opportunities across the region.
• Support staffing strategies, succession planning, leadership development, and workforce engagement efforts.
• Allocate resources across projects and regions to maximize operational effectiveness.
• Work closely with leadership teams to identify operational risks and implement mitigation strategies.
• Create and present operational and financial performance reports to executive leadership.
• Promote innovative solutions and best practices that improve project execution and customer outcomes.
• Provide direct leadership for regional operations personnel and support functions.
• Establish performance expectations and accountability standards across the organization.
• Conduct performance evaluations and support employee development initiatives.
• Participate in hiring, promotions, succession planning, disciplinary actions, and organizational development activities.
• Create an environment that attracts, develops, and retains high-performing talent.
• Foster collaboration between operations, project management, estimating, business development, safety, and executive leadership.
• Champion a culture focused on safety, integrity, innovation, teamwork, and operational excellence.

Requirements

• Bachelor's degree and 15+ years of power utility construction experience, including responsibility for a geographic region, business unit, or major operational segment (or equivalent combination of education and experience).
• Significant experience leading overhead transmission and overhead distribution construction operations.
• Demonstrated success managing regional operations, business units, or multiple operational groups within utility construction organizations.
• Proven experience leading Project Managers, Construction Managers, Superintendents, Regional Managers, and other operational leaders.
• Strong understanding of utility construction operations, project execution, workforce planning, customer management, forecasting, and financial performance management.
• Experience supporting electric utilities, cooperatives, municipalities, developers, and power delivery customers.
• Demonstrated project management experience with responsibility for safety, schedule, quality, customer satisfaction, and financial performance.
• Strong financial acumen including forecasting, budgeting, cost management, margin analysis, and operational planning.
• Ability to analyze operational and financial performance data and translate insights into action plans.
• Strong leadership, communication, organizational, negotiation, coaching, and decision-making skills.
• Demonstrated ability to build high-performing teams and develop future leaders.
• Experience supporting business development, client relationship management, market growth, and strategic planning initiatives.
• Proficiency with Microsoft Office Suite and operational reporting systems.
• Valid driver's license with an acceptable driving record.
• Ability to travel extensively throughout the region and support operational needs across New Hampshire, Pennsylvania, West Virginia, and surrounding markets (travel may account for up to 100% of the workweek).

Benefits

• Health Insurance
• Dental Insurance
• Life Insurance
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA)
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• 401(k) Retirement Plan
• Legal Plan
• Identity Theft Protection and Monitoring Plan

Benefits may vary based on position and location. Michels Power invests an average of $5,000 per employee per year in training and career development.

Why Michels Power

Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for 69 kV to 765 kV electric utility systems and fiber networks. As one of the largest private power utility electrical contractors in the United States, Michels Power combines experienced project leadership, highly skilled field resources, and one of the industry's premier equipment fleets to successfully execute complex power delivery projects across North America. Teams design, build, and maintain critical infrastructure including transmission lines, distribution systems, electrical substations, renewable energy facilities, battery energy storage systems (BESS), communication systems, structure foundations, heavy civil infrastructure, and horizontal directional drilling (HDD) projects. The company provides comprehensive project oversight from planning and scheduling through procurement, construction, quality assurance, commissioning, and project closeout, leveraging engineering, procurement, and construction (EPC) delivery capabilities. Michels Power is a member of the Michels Family of Companies — one of North America's largest and most diversified energy and infrastructure contractors — and is family owned and operated.