Director of Operations- Tennessee
Security Finance · St Louis, MO · 3 wk ago
On-siteManagementFull-time
Key Responsibilities
- Lead operational performance for 65+ branches through direct supervision of 6 District Managers
- Set and manage key performance indicators (KPIs) related to growth, profitability, and compliance
- Identify market trends and develop data-driven strategies to maximize territory performance
- Regularly visit branch locations (minimum twice per year per branch) to assess operations, customer experience, and team effectiveness
- Recruit, train, and mentor District Managers and future leadership candidates
- Ensure compliance with state and federal lending laws and internal policies
- Serve as a liaison with local and state trade associations and regulatory agencies
- Evaluate and execute branch expansion, relocation, or consolidation strategies
Requirements
- 7+ years of progressive leadership experience in the traditional personal installment loan industry
- Demonstrated success in multi-unit supervision and building high-performing teams
- Strong knowledge of lending operations, underwriting, and collections practices
- Familiarity with state and federal lending regulations and general employment law
- High degree of professionalism and executive presence
- Willingness to travel extensively throughout the state
- Tennessee residency or relocation required (Relocation assistance available)