Director of Operations - Construction

About the role

The Osborne Company is seeking an experienced Director of Operations to lead and own all construction operations across the company. This is a high-impact leadership role responsible for translating company strategy into execution—overseeing project delivery, driving team performance, and ensuring operational systems run effectively without constant oversight.

Responsibilities

• Own day-to-day construction operations across all active projects and regions
• Lead, manage, and hold accountable Project Managers, Coordinators, and Superintendents
• Maintain full visibility into project schedules, staffing, and performance
• Run regular operations meetings and ensure follow-through on priorities and commitments
• Ensure alignment across teams, with clear expectations and accountability
• Own financial performance across all projects, including job cost tracking, forecasting, and margin accountability
• Monitor revenue, costs, and profitability across the project portfolio
• Identify risks early and take action to protect project and company performance
• Build, implement, and enforce operational processes across estimating handoff, project execution, and closeout
• Lead and ensure consistency in Transfer of Authority (TOA) between estimating and operations
• Identify and eliminate operational bottlenecks before they impact project delivery
• Develop and lead high-performing PM, Coordinator, and Superintendent teams
• Hold team members accountable to performance expectations and project outcomes
• Partner with HR on hiring, onboarding, and performance management
• Address performance gaps and build bench strength across operations
• Maintain visibility across all active projects and step in where needed to keep work moving
• Support teams in resolving issues while reinforcing accountability
• Participate in key client conversations and maintain strong relationships

Requirements

• 7-10+ years of commercial construction operations leadership
• Proven experience managing multi-state project teams (PM, Superintendent, and Coordinators) across multiple simultaneous projects
• Strong financial acumen—job costing, WIP schedules, forecasting, and profitability analysis
• Experience managing multistate or multi-region project portfolios
• EOS or similar operating system experience preferred—not required
• Valid driver's license, ability to pass background check, drug screen, and MVRL
• Legal authorization to work in the United States