Director of Operations

Responsibilities

• Plans and execute initiatives and programs that support business objectives.
• Covers communication between Troon and Owner(s).
• Manages contractual obligations between Troon and client.
• Manages key employee staffing and organization including monitoring and making recommendations on the performance levels of key management personnel and financial reporting.
• Implements key companywide change initiatives to drive shared vision and culture.
• Recommends and implements strategic changes in operations.
• Oversees operations budget to ensure compliance with organizational expenditure requirements including the management of flow through.
• Provides assistance with new business development opportunities.
• Conducts property reviews.
• Implements Troon quality standards and best practices to ensure profitability.
• Conducts training of key personnel in Troon operations quality standards.
• Regular and reliable attendance.
• Travel required for assigned properties and company functions.

Qualifications

• Bachelor’s degree in business administration, or related field as well as 3-5 years’ experience in golf, property, and club management.
• Excellent Leadership ability including skills to communicate and express ideas and directives clearly to associates.
• The ability to organize and manage multiple priorities simultaneously.
• The ability to deal with problem analysis and problem resolution at both a strategic and functional level.
• A strong customer and owner relations.
• Excellent interpersonal and communication skills.
• A commitment to company values.
• Organizational development abilities.
• Highly computer proficient in Microsoft (and/or in similarly related) products such as Word, Excel, PowerPoint, and Microsoft Outlook.
• Budget and forecasting knowledge and abilities to create and maintain effective financial accountability to the company and to the ownership.
• The ability to plan, organize, and implement strategic planning, which requires forethought and planning ahead.