Director of Operations

Quest Industrial is seeking a Director of Operations to lead and coordinate the day-to-day operations of the business, ensuring alignment across assembly, fabrication and materials group.

About the role

As a Director of Operations, you will be involved in both strategic planning and day-to-day operations. You will be entrusted to take ownership of our multi-facility operation and be accountable for developing the team, managing individual and collective performance, leading a high-performing culture with excellent communication, and ensuring that both productivity and customer service quality are maximized.

Responsibilities

• Lead and coordinate the day-to-day operations of the business, ensuring alignment across assembly, fabrication and materials group.
• Provide leadership, direction and accountability to the operations team.
• Connect internal departments and improve communication to ensure priorities, issues and decisions are clearly understood.
• Quickly identify challenges on the production floor and work with the appropriate teams to develop practical solutions.
• Maintain a strong working knowledge of mechatronic machinery and automated equipment to effectively support operational decisions and machine readiness.
• Manage the production schedule and manufacturing controls to support on-time delivery and efficient use of resources.
• Monitor employee productivity, labor utilization, material usage, production costs, quality and First Time Right performance.
• Ensure machines are built to the highest quality standards while meeting customer delivery requirements and cost targets.
• Establish and maintain quality controls to ensure machines comply with internal standards and customer requirements.
• Work with engineering, supply chain and other departments to resolve issues that may affect machine quality or delivery.
• Manage the operational P&L, including product costs, margins, labor absorption and operational expenses.
• Develop and manage short-term and long-range operational plans and budgets based on business goals.
• Monitor key operational metrics and provide monthly reporting on performance, progress and areas requiring improvement.
• Identify opportunities to improve efficiency, increase output, reduce costs and support profitability.
• Create visibility into the goals, progress and obstacles of key operational initiatives.
• Create and enforce operating standards, including inventory controls and procedures to prevent shrinkage.
• Collaborate with senior leadership and other departments to support the company’s business strategy.
• Build strong working relationships with department leaders, external partners and vendors.
• Maintain the overall condition and organization of the facility, including fabrication areas, warehouse space and the assembly floor.
• Oversee planned maintenance for the building, production equipment and supporting systems.

Requirements

• Strong verbal and written communication skills and a high degree of organization.
• Must be able to effectively communicate with a variety of different audiences: subordinates, peers, members of senior management, suppliers, and divisional peers.
• Demonstrated success meeting and exceeding goals, coping well with change, and maintaining composure under pressure.
• Proven track record motivating and engaging a team to produce the best results possible.
• Experience in a capital equipment manufacturing environment.
• Ability to work in a fast-paced work environment with limited direction.
• Strong technical background.
• 7 - 10 years of experience in a manufacturing environment.
• 5 years of management experience.
• Bachelor’s degree in engineering, supply chain, operations management, business administration, or similar preferred.
• Proficiency in Microsoft Outlook, Word and Excel software applications.
• Automation industry experience preferred.

Qualifications

• Driven to solve complex challenges and not afraid to get hands dirty/be hands on.

Benefits

We offer a competitive total compensation package that includes your pay, potential short-term incentive opportunities, comprehensive medical/dental/vision programs, life insurance, disability insurance, paid time off programs, a retirement savings plan with a company match, and a wellness program. Additionally, we provide benefits such as flexible work arrangements, professional development opportunities, and a supportive work environment. We also offer a drug-free workplace policy and E-Verify compliance.

Pay

Our pay ranges are determined based on years of directly relatable experience for your position, local and national compensation survey data, and other factors. We strive to provide fair and competitive compensation packages to attract and retain top talent.

Schedule

Our employees enjoy a flexible schedule that allows for a healthy work-life balance. We believe in providing our team with the tools and resources they need to succeed, while also promoting a positive and inclusive work environment.