Director of Operations

Essential Duties And Responsibilities

• Directs, supervises, and schedules all aspects of Operations, including Engineering; Building and Grounds; Technical Services; Event Services, including ADA compliance; Public Safety; Security; IT, Custodial Services and Parking Departments.
• Captures and coordinates the Operations activities with other departments and event related contractors to assure facility readiness and smooth operation of events.
• Implements and updates facility rules, regulations, policies, and procedures.
• Provides clear, concise, and timely communication of directives to other departments.
• Ensures that Operations Department receives pertinent information for the most effective use of the facility and staffing.
• Oversees maintenance of the Physical Plant, systems, equipment, and vehicles.
• Aids in the preparation of the Annual Operating Budget and recommends a capital budget for 1-year and 5-year long-range repairs and improvements to the facility.
• Authorizes the requisition of equipment and supplies within budget guidelines.
• Provides yearly inventory of all equipment.
• Knows and ensures all laws, codes, ordinances, policies, procedures, Risk Management, safety precautions, rules/regulations and emergency procedures are followed.
• Develops program to train all employees on Fire/Life Safety, Emergency and OSHA Procedures.
• Investigates, analyzes, and resolves operational problems and complaints.
• Conducts periodic staff meetings to discuss procedures, problems, and policy changes.
• Works closely with the General Manager in the preparation and negotiation of Service Agreements.
• Reviews contracts for compliance with events and/or government specifications and suitability for occupancy.
• Negotiates with vendors, unions, contractors and/or service providers.
• Develops and implement preventive maintenance schedules, emergency procedures, safety, and Risk Management policies in compliance with all Corporate and governmental regulations.
• Acts as liaison to public utility, environmental, and energy agencies.
• Affords assistance in implementing any energy saving guidelines.
• Covers special projects, such as construction, remodeling, or expansion.
• Coordinates and oversees special projects, such as construction, remodeling, or expansion.
• Plans and directs outside vendors/contractors work to assure compliance with contracts and safety requirements.
• Serves as MOD (Manager on Duty) as required.

Qualifications

• Bachelor's Degree from technical college with major in Management or Maintenance Engineering.
• Minimum of 2 years' experience in Supervising or Managing in a similar facility.
• Additional experience may be substituted for education.
• Supervisory experience required.

Skills And Abilities

• Excellent organization skills.
• Ability to prioritize and to manage multiple projects simultaneously.
• Good written, verbal, and interpersonal skills required; ability to interact with all levels of staff including management.
• Ability to effectively supervise staff.
• Professional presentation, appearance, and work ethic.
• Knowledge of Microsoft Office, including Excel and must be able to learn Maintenance Manager software program.
• Ability to work with limited supervision and as a team member.
• Requires ability to work flexible and extended hours, including nights, weekends, and holidays, in addition to normal business hours.

Compensation

• Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

• Location: On-site Long Beach Amphitheater
• PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.