DIRECTOR OF OPERATIONS

Job Description

Are you a strong operational leader passionate about nourishing the community?

Key Accountabilities

• Warehouse and Delivery Operations - Oversight of all warehouse and delivery operations, including supervising the Operations Manager and supporting the operations team in SOP development, leading food recovery logistics, food sourcing, food pickup, and delivery.
• Capital Asset Management and Planning - Responsible for facilities and fleet management, including safety, maintenance, and capital planning.
• Organizational leadership - Contribute to organization-wide strategic planning and support the development team by providing operational insight and impact information.
• Financial Management - With the Executive Director, oversees all organizational budgeting and expense management. With the management team, leads short and-term financial planning.

Supervisory Responsibilities

• Operations Manager
• Part-time Bookkeeper

Duties/Responsibilities

• Operations, Warehouse, and Delivery
• Ensure warehouse workflows support safe, efficient sorting, packing, and storage of fresh food.
• Work with the Operations Manager and Delivery Lead to maintain effective delivery routes and schedules.
• Uphold food safety procedures and ensure compliance with relevant regulations.
• Support the development of clear, written SOPs across operational areas.
• Supports stewardship of existing and new food recovery partners.
• Facilities, Fleet, and Infrastructure
• Manage maintenance and inspection schedules for all vehicles, refrigeration, and buildings.
• Create or maintain checklists and tracking systems for routine facilities upkeep.
• Support long-term planning for equipment and vehicle replacement.
• Oversees IT systems and IT assets.
• Organizational Leadership & Staff Support
• Provide consistent supervision, coaching, and annual evaluations for direct reports.
• Help develop organization-wide systems that improve clarity, communication, and safety.
• Support implementation of the organization’s strategic plan in collaboration with the Executive Director.
• Foster a positive, mission-focused, safety-oriented workplace culture.
• Fiscal Responsibilities
• Oversee the development and manage the organization’s annual operating and capital budgets.
• Work with team leads to monitor departmental expenses, update projections, and report monthly.
• Provide operational cost information needed for grant reporting and in-kind and restricted-fund tracking.
• Track spending on fleet, facilities, and equipment to support accurate forecasting.

Skills/Abilities

• Strong experience with financial management and operational leadership in a nonprofit or small-business setting.
• Proven ability to supervise and support diverse teams across multiple functional areas.
• Clear communicator with strong organizational and problem-solving skills.
• Ability to translate complex operational needs into simple systems and checklists.
• Comfortable balancing office-based work with hands-on operational oversight.
• Commitment to safety, equity, and mission-driven decision making.
• Ability to maintain confidentiality and professionalism.

Required and/or Preferred Education and Experience

• Minimum of 5 years of experience in an operations leadership role, with non-profit experience preferred.
• Strong operational leadership experience, preferred in nonprofit, agricultural, food systems, logistics, or small-business environments.
• Experience with warehouse, logistics, farming, and food systems is helpful but not required.
• Experience supervising staff and managing multi-department systems.
• Ability to translate complex operational needs into simple systems and checklists.
• Comfortable blending office-based planning with hands-on operational oversight.
• Proficient with computer systems and technology.
• Clear communicator with strong organizational and problem-solving skills.
• Budget development, expense management, and financial reporting experience required; nonprofit finance preferred.
• Ability to maintain confidentiality and professionalism.
• Commitment to safety, equity, and mission-driven decision making.

Physical Requirements and Work Environment

• Prolonged periods of computer work.
• Occasional ability to lift, move, or inspect materials in warehouse, farm, or fleet environments.
• Able to move between the office, warehouse, and off-site locations as needed.

Compensation

This position is: salaried, $75,000 - $100,000

Application Instructions

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Deadline

No deadline