Director of Operations

Job summary

The Director of Operations for Women's Health, Endocrinology and Nutrition leads strategic, operational, and financial performance for these specialties. This leader collaborates with physicians, nursing, and administrative teams to optimize patient care, drive growth, and ensure service excellence.

Responsibilities

• Develop and execute strategic plans to grow service lines and expand market share
• Oversee daily operations, ensuring efficient patient flow and resource utilization
• Collaborate with clinical leaders to optimize care pathways and introduce new programs
• Monitor financial performance, manage budgets, and identify cost-saving opportunities
• Lead quality and patient safety initiatives, ensuring compliance with all regulations
• Build relationships with referring providers and community partners
• Analyze data to drive decision-making and performance improvement

Requirements

• Minimum of 7-10 years of progressive leadership experience in healthcare operations or service line management
• Demonstrated experience managing multi-disciplinary teams and complex service lines, preferably in Women’s Health, Endocrinology & Nutrition specialties
• Proven track record of driving service line growth, enhancing patient experience, and improving operational efficiency
• Experience working in an academic medical center, integrated delivery network, or large health system preferred

Qualifications

• Bachelor’s degree in Healthcare Administration, Nursing, Business, or a related field required
• Master’s degree in Healthcare Administration (MHA), Business Administration (MBA), Public Health (MPH), or a clinical field strongly preferred

Skills & Competencies

• Strong knowledge of healthcare operations, strategic planning, and service line development
• Familiarity with regulatory standards and compliance related to oncology, surgical, and women’s health services
• Exceptional interpersonal, communication, and collaboration skills to work across clinical and administrative teams
• Proficiency in data analysis, budgeting, and financial planning related to healthcare services
• Ability to lead change, manage projects, and drive performance improvement initiatives
• Comfort with EMR systems (e.g., Epic), business intelligence tools, and healthcare analytics platforms