Director of Operations
DeVita & Hancock Hospitality · Cambridge, MA · 3 mo ago
ManagementFull-time
What You Will Do
- Build SOPs across prep, service, kitchen flow, opening and closing, and food safety
- Create line flow and staffing models with scalability in mind
- Develop training programs that are simple, repeatable, and easy to roll out
- Set up vendors, pars, and ordering systems
- Run daily operations of the first location
- Lead from the floor and set standards for speed, quality, and cleanliness
- Own scheduling, labor deployment, inventory, and waste management
- Manage vendor relationships and solve issues quickly
- Evaluate what works and what breaks under pressure
- Design scalable solutions rather than one-off fixes
- Turn real-world learnings into clean, documented systems
- Help open and support future locations
- Grow into multi-unit responsibility as the brand expands