Jobs · Management · Massachusetts

Director of Operations

DeVita & Hancock Hospitality · Cambridge, MA · 3 mo ago
ManagementFull-time

What You Will Do

  • Build SOPs across prep, service, kitchen flow, opening and closing, and food safety
  • Create line flow and staffing models with scalability in mind
  • Develop training programs that are simple, repeatable, and easy to roll out
  • Set up vendors, pars, and ordering systems
  • Run daily operations of the first location
  • Lead from the floor and set standards for speed, quality, and cleanliness
  • Own scheduling, labor deployment, inventory, and waste management
  • Manage vendor relationships and solve issues quickly
  • Evaluate what works and what breaks under pressure
  • Design scalable solutions rather than one-off fixes
  • Turn real-world learnings into clean, documented systems
  • Help open and support future locations
  • Grow into multi-unit responsibility as the brand expands

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