Director of Operations
About the role
The Director of Operations is responsible for ensuring that the daily activities of a clinic run smoothly, including monitoring and correcting processes that allow the clinic and our company to run efficiently.
Responsibilities
- Provide day-to-day leadership and management that mirrors the company's adopted mission and core values
- Collaborate with leadership on the development, communication, and implementation of effective growth strategies and processes
- Motivate and lead a high-performance clinical team
- Act as lead "client-care officer" through direct contact with every client and stakeholder
- Verify adherence to the timely documentation process
- Work with leadership to ensure compliance with accrediting and licensing bodies
- Work alongside management to ensure company finances are in order, including approval of all department expenses and budgets
- Oversee and manage the safety of employees and clients
- Conduct tours of the facility as needed
- Stay in communication with referral sources and families
- Collaborate with leadership on compliance and quality assurance projects
- Maintain weekly, monthly, and quarterly reports
- Work with the clinical team to facilitate crisis intervention
- Ensure adherence to medication policy and procedure
- Work to reduce and minimize missed client services
Requirements
- Bachelor's Degree or higher strongly preferred
- 5+ years of experience in the Behavioral Health Industry preferred
- Knowledge of Accounting and Finance
- Knowledge of EMR/EHR and proper documentation
- Strong planning skills
- Leadership Experience
Benefits
Outstanding Benefits
21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays)
Flexible Spending Account (FSA) and Health Savings Account (HSA) options
Medical, dental, vision, long-term disability, and life insurance
Generous 401(k) with up to 6% employer match.
About ABA Centers of America
ABA Centers of America is committed to maintaining a culture led by seasoned professionals who share a vision of becoming the nation's leading provider of autism care. We acknowledge this form of healthcare demands unique, personal dedication. By identifying individuals possessing the right blend of compassion and expertise, we can provide our clinical team members with the support and opportunities they need to flourish. Join our mission and help build the future with purpose!
ABA Centers of America, LLC, participates in the U.S. Department of Homeland Security E-Verify program.