Director of Operational Technology

The Quad Preparatory School is on a mission to transform the lives of neurodiverse, twice-exceptional people by redefining the experience of school. Through collaborative and empathic work, we empower students to engage with the world's diversity. Now in our second decade, we seek innovative colleagues to join our inspiring and impactful mission.

Why work at Quad Prep?

• Accredited School: Recognized as outstanding by the New York State Association of Independent Schools (NYSAIS).
• Community: A joyful and inclusive culture where everyone is celebrated for who they are.
• Colleagues: Inspiring, consummate innovators who collaborate to create personalized solutions for each student.
• Students: Guaranteed daily learning and joy from our students.
• Deep Professional Learning: Supports mission-driven educators and clinicians with coaching, collaboration, and in-depth professional development.
• Generous and Comprehensive Benefits:
  • Health: Medical, Dental, Vision
  • Student Loan Repayment
  • Retirement Plan Contribution
  • Group Life Plan
  • Disability Insurance
  • Generous Parental Leave
• Work-Life Balance: Approximately 21 scheduled school closure days, including a full week off during December break, plus weekly supervision for professional growth.

Who We Are

At Quad Prep, we are guided by values that shape our innovative practices. We seek individuals who:

• Are Groundbreaking: Passionate about our mission, creative in reaching learners, and excited to develop evidence-based best practices.
• Are Collaborative: Communicate effectively, welcome new perspectives, and give and receive feedback generously.
• Are Trustworthy: Accountable, reliable, and committed to personal and team success.
• Are Constantly Learning and Growing: Seek professional growth, share best practices, and help the organization improve.
• Are Resourceful: Highly effective, show initiative, and support staff/student technology needs with good judgment.
• Are Flexible: Open to new ideas, adaptable in changing environments, and excited by growth and innovation.

Responsibilities

• IT Leadership:
  • Maintain the school’s technology roadmap and strategic initiatives.
  • Align technology projects with organizational priorities.
  • Evaluate systems and recommend improvements.
  • Serve as the primary escalation point for complex technology issues.
  • Maintain IT standards, policies, and best practices.
  • Provide leadership and mentoring for IT support staff and contractors.
• Project Management & A-Z Ownership:
  • Own technology projects from concept through implementation, adoption, training, and support.
  • Develop project plans, timelines, budgets, and risk assessments.
  • Lead infrastructure upgrades, software implementations, and system migrations.
  • Coordinate stakeholders, vendors, and service providers.
  • Track project milestones, budgets, and deliverables.
  • Present updates and recommendations to leadership.
  • Actively participate in day-to-day system operations.
• Cybersecurity & Risk Management:
  • Serve as the primary point of contact for technology vendors and managed service providers.
  • Lead cybersecurity programs and risk reduction initiatives.
  • Manage endpoint protection, vulnerability management, and incident response.
  • Develop disaster recovery and business continuity plans.
  • Conduct security assessments and ensure compliance with policies.
• Vendor Management & Resource Management:
  • Manage vendor performance, contracts, and service-level agreements.
  • Lead vendor evaluations and technology selection processes.
  • Coordinate vendor troubleshooting and installations.
  • Monitor technology expenditures and identify cost-saving opportunities.
• IT Operations & Infrastructure:
  • Oversee daily IT operations across both campuses.
  • Manage network infrastructure, wireless systems, servers, and cloud services.
  • Ensure reliability of Google Workspace, Microsoft 365, and learning management systems.
  • Maintain inventory, lifecycle planning, and deployment of technology assets.
  • Update and maintain technology documentation.
• Physical Security Technology:
  • Oversee camera systems, access control, visitor management, ID card systems, and emergency notification systems.
  • Coordinate vendor support for physical security technologies.
• Training & Communication:
  • Lead technology training for faculty and staff.
  • Develop user guides and internal documentation.
  • Create organization-wide technology communications.
  • Present updates, training sessions, and cybersecurity awareness programs.
• Research & Innovation:
  • Evaluate emerging technologies and industry trends.
  • Research and pilot new technologies to improve operations and educational outcomes.
  • Build business cases and recommendations for leadership review.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or related field (or equivalent experience).
• 3-5 years of progressive IT experience.
• 1-2 years of experience managing technology projects and vendor relationships.
• Experience with Google Workspace, Microsoft 365, networking, endpoint management, and cloud-based systems.
• Strong project management and organizational skills.
• Ability to manage multiple priorities and stakeholders.
• Strong written and verbal communication skills.
• Experience creating technical documentation, policies, and procedures.
• Demonstrated ability to lead initiatives independently.

Preferred Qualifications

• Experience in K-12 education or nonprofit technology.
• Project Management certification (PMP, CAPM, Agile, or equivalent).
• Experience with Meraki networking systems.
• Experience with cybersecurity tools and best practices.
• Experience managing managed service providers (MSPs).
• Knowledge of physical security technologies, including access control and surveillance systems.

Pay

Annual salary range: $100,000 - $125,000.

Work Environment

This role operates in a school setting across multiple buildings with elevators. The Lower School is located on the 4th floor of one building, and the Upper School spans the 1st, 5th, and 6th floors of another. The administrative suite is in a separate location. The role requires regular walking between locations and occasional travel between campuses approximately two blocks apart.