Director of Online Innovation and Development

About the role

The Director of Online Innovation and Development leads institutional efforts to advance the development, expansion, and operational success of online academic programs. This role partners closely with colleges and academic departments to design and implement administrative structures, operational processes, and student support frameworks necessary for high-quality online program delivery.

Responsibilities

• Partner with colleges and academic departments to support the development, expansion, and advancement of online academic programs.
• Identify innovative approaches to program structure, scheduling, and delivery that improve access and flexibility for online learners.
• Guide academic units through institutional processes related to launching or expanding online programs.
• Support colleges in evaluating opportunities for new online programs aligned with institutional priorities and student demand.
• Affiliate with campus partners, including Admissions, Registrar, Financial Aid, Advising, and Student Affairs, to ensure effective support systems for online students.
• Support the development of clear program pathways and course rotations that enable timely progression and completion for online learners.
• Serve as a liaison between academic colleges and administrative units to ensure coordinated support for online programs.
• Cross-functionally facilitate communication across units involved in the development and delivery of online programs.
• Coordinate operational readiness for the launch of new online programs.
• Identify systemic barriers affecting online students and work with campus partners to implement solutions.
• Maintain the effectiveness of online program operations and recommend improvements that enhance student experience and program sustainability.
• Contribute to institutional planning and strategy related to online and distance education.
• Identify opportunities for innovation in program delivery models and student support for online learners.
• Support cross-functional initiatives that advance the university’s online education portfolio.
• Manage administrative responsibilities as assigned.

Requirements

• Demonstrated ability to build strong relationships and communicate effectively with faculty, staff, and administrative leaders.
• Demonstrated expertise in strategic planning, program development, and assessment.
• Strong leadership and project management skills, with the ability to guide complex initiatives from planning through implementation.
• Ability to coordinate cross-functional efforts and work collaboratively across organizational units.
• Excellent written, presentation, and public speaking skills.
• Ability to manage multiple priorities and function effectively in a fast-paced environment.
• Strong organizational and analytical skills, with attention to detail.
• Demonstrated successful experience working directly with people from diverse backgrounds, including cultural, educational, socioeconomic, and life experiences.

Qualifications

• Master’s degree in higher education, organizational leadership, instructional design, educational technology, or a closely related field.
• Five years of full-time professional experience demonstrating project management and strategic planning.
• Experience supervising staff and leading collaborative teams.
• Experience supporting the development, implementation, or administration of online or distance education programs, including experience teaching in an online environment.

Skills and Abilities

• Demonstrated ability to build strong relationships and communicate effectively with faculty, staff, and administrative leaders.
• Demonstrated expertise in strategic planning, program development, and assessment.
• Strong leadership and project management skills, with the ability to guide complex initiatives from planning through implementation.
• Ability to coordinate cross-functional efforts and work collaboratively across organizational units.
• Excellent written, presentation, and public speaking skills.
• Ability to manage multiple priorities and function effectively in a fast-paced environment.
• Strong organizational and analytical skills, with attention to detail.
• Demonstrated successful experience working directly with people from diverse backgrounds, including cultural, educational, socioeconomic, and life experiences.

Benefits

A comprehensive benefits package (health care, vacation, etc.) is provided. Please see the following link for a list of benefits offered with this position.

Pay

$75,000 - $82,000. Salary commensurate with education, experiences and other requirements.

Schedule

12 Month

Qualifications

• Master’s degree in higher education, organizational leadership, instructional design, educational technology, or a closely related field.
• Five years of full-time professional experience demonstrating project management and strategic planning.
• Experience supervising staff and leading collaborative teams.
• Experience supporting the development, implementation, or administration of online or distance education programs, including experience teaching in an online environment.