Director of Nursing Services

About the Role

Our customer is seeking a dedicated Director of Nursing (DON) for a beautiful Skilled Nursing Facility. This role involves planning, organizing, developing, and directing the overall operation of the Nursing Services Department to ensure the highest degree of quality care is maintained at all times, in accordance with current federal, state, and local standards.

Responsibilities

• Develop, review, and revise standards, guidelines, forms, and job descriptions.
• Provide and/or promote staff educational programs; monitor attendance and compliance with mandatory training.
• Participate in regularly scheduled management meetings.
• Coordinate the completion of admission, discharge, and evaluation materials and processes for all residents.
• Ensure appropriate documentation, including functional assessments.
• Protect and enforce all resident rights and responsibilities.
• Establish and maintain a close liaison with residents and families.
• Promote an environment that allows residents to function as independently as possible.
• Collaborate with the Medical Director and other professional service providers.
• Coordinate with appropriate department directors and supervisors for resident services.
• Maintain all documentation required by state agencies.
• Organize and promote educational opportunities for residents and families.
• Participate in the level of care committee for the continuing care retirement community.
• Comply with state and federal requirements and regulations.
• Maintain current knowledge of scope of practice for self and support staff.
• Identify opportunities for personal and professional growth related to clinical standards, gerontology, rehabilitation, organization, management, regulatory agencies, infection control, and interpersonal skills.
• Monitor usage of supplies and equipment; plan for long-range equipment replacement.
• Prepare the preliminary departmental Operating Budget.
• Review, investigate, and resolve customer grievances in cooperation with the Nursing Home Administrator.
• Develop and coordinate the QAA (Quality Assurance and Assessment) process.
• Participate in presentations to community organizations to meet occupancy goals and promote a positive image.
• Maintain and dispose of discontinued controlled substances per state pharmacy regulations.
• Other duties as assigned by Supervisor.

Supervisory Responsibilities

• Recruit, train, and schedule health center and assisted living direct care staff.
• Supervise all members of the Nursing department, including coordinating and approving time off, conducting performance evaluations, counseling, and managing workflow.
• Supervise staff to provide quality services in a caring environment that preserves residents’ independence and self-respect.
• Conduct regular staff meetings to exchange information and address issues affecting resident care.
• Promote job satisfaction among staff.

Requirements

• Licensed Registered Nurse with a current license in good standing in the state of Florida.
• Bachelor’s degree in Nursing from an accredited college or university preferred.
• Three years of experience in long-term care.
• Three years of previous management experience.

Skills

• Language Ability: Ability to communicate effectively in writing and speaking the primary language of the residents. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees.
• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Cognitive Demands: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Computer Skills: Ability to use Microsoft Windows, design calendars and signs using software, and navigate the Internet.
• Competencies:
  • Understanding of general nursing principles, concepts of aging, and concerns of the elderly.
  • Knowledge of federal and state health regulations, clinical standards of practice, nursing standards, delivery systems, supervision, management, staff development, and budgeting.
  • Ability to assess the nursing care delivery process and personnel performance.
  • Excellent oral and written communication skills, as well as exceptional customer service skills.
  • Effective interviewing skills.
  • Excellent interpersonal and leadership skills to manage conflict resolution.
  • Excellent organizational and follow-through skills.

Work Environment

• Works primarily indoors in a climate-controlled setting.
• Exposure to unpleasant odors.
• Possible exposure to chemicals as identified in the MSDS Manual.
• Possible exposure to infections, diseases, and bloodborne pathogens.
• Continuous exposure to residents who may be ill, confused, irritable, or irrational.
• Subject to hostile and emotionally upset family members, personnel, and visitors.
• May work beyond normal working hours and on weekends and holidays when necessary.